At a Glance
- Tasks: Be the friendly face for tenants and keep operations running smoothly.
- Company: Join a dynamic team in Corby, making a difference in local business centres.
- Benefits: Earn £14.13 per hour plus holiday pay with a Monday to Friday schedule.
- Other info: Immediate start with potential for contract extension.
- Why this job: Perfect for people lovers who thrive in a busy, varied role.
- Qualifications: Experience in customer service or administration is essential.
The predicted salary is between 14.13 - 14.13 £ per hour.
Location: Corby, Northamptonshire £14.13 per hour PAYE + Holiday Pay Monday to Friday \| 37\.5 Hours per Week 12\-Week Contract \| Immediate Start \| Potential Extension Lynx Employment Services are recruiting on behalf of our client for a proactive and customer-focused Tenant Liaison Officer / Maintenance Operative to support the day-to-day operation of two busy business centres in Corby.
This is a varied role combining front-of-house reception, tenant liaison, facilities coordination and administration, making it ideal for someone who enjoys working with people and keeping operations running smoothly. ### The Role You'll be acting as the first point of contact for tenants, visitors and contractors while supporting the efficient management of the buildings. ### Key Responsibilities Welcome visitors and provide a professional front-of-house service.
Manage meeting room and catering bookings.
Liaise with tenants, council departments and external organisations.
Conduct viewings for prospective tenants.
Complete inductions for new tenants, including issuing keys and fobs.
Carry out ID verification, trade references and credit checks.
Coordinate new tenant IT set-ups with support providers.
Answer telephone and email enquiries.
Complete general administration using Microsoft Word and Excel.
Maintain records on bespoke systems.
Process post, photocopying and document management.
Raise purchase orders and process invoices.
Liaise with contractors and facilities providers.
Assist with opening and closing the buildings, including alarm systems.
Support with any additional duties as required. ### Essential Requirements Previous experience in reception, facilities, customer service or office administration.
Excellent communication and interpersonal skills.
Strong organisational skills with excellent attention to detail.
Ability to handle confidential and sensitive information.
Good working knowledge of Microsoft Office (Word & Excel).
Ability to work across both Corby sites.
A proactive, flexible and professional approach. ### What's on Offer? £14.13 per hour PAYE + Holiday Pay Monday to Friday working 12-week initial contract with potential extension Varied role with excellent public sector experience Immediate start available
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Tenant Liaison Officer / Maintenance Operative in Kettering employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison Officer / Maintenance Operative in Kettering
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like All The Top Bananas.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like All The Top Bananas. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Tenant Liaison Officer / Maintenance Operative in Kettering
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to All The Top Bananas.
How to prepare for a job interview at All The Top Bananas
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in All The Top Bananas's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services All The Top Bananas offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
