At a Glance
- Tasks: Provide top-notch customer service and drive sales through proactive outreach.
- Company: Join a prestigious company known for its supportive and friendly culture.
- Benefits: Enjoy a competitive salary, generous bonuses, and excellent training.
- Other info: Fast-paced environment with a focus on teamwork and continuous improvement.
- Why this job: Kickstart your career with immediate opportunities and great progression potential.
- Qualifications: Strong communication skills and a self-motivated, target-driven attitude.
The predicted salary is between 35550 - 43450 £ per year.
Rewards & Benefits on Offer:
- Competitive salary
- Generous bonus structure
- A long term opportunity
- Excellent progression opportunities
- Excellent training provided
- Friendly and supportive working environment
- Immediate start date available
The Company you will be working with:
MTrec Commercial are proudly representing our prestigious client on their search for an experienced Sales & Customer Representative to join their team on a full time basis to provide excellent customer service whilst actively supporting the growth of the business through proactive sales activity. The role combines day-to-day customer order management with outbound business development, ensuring customers receive outstanding service whilst identifying opportunities to generate new business and increase sales. If you feel you have the required experience, then please apply for an immediate response!
The Role you will be doing:
- Customer Service
- Respond promptly to customer enquiries received via the customer service email inbox.
- Process customer sales orders accurately within Sage.
- Issue order confirmations and maintain accurate customer records.
- Add outstanding orders to the Production backorder.
- Proactively communicate changes to lead times and delivery schedules.
- Expedite customer orders and liaise with Production, Purchasing and Warehouse departments to provide accurate updates.
- Provide customers with Technical Data Sheets, Safety Data Sheets and other product information as required.
- Maintain excellent communication with customers throughout the order fulfilment process.
- Support the wider Customer Service team during periods of high workload.
- Telesales
- Make outbound calls to existing and prospective customers to introduce products and services.
- Generate new sales opportunities through proactive prospecting.
- Build and maintain strong customer relationships through regular contact.
- Manage the sampling approval process from initial enquiry through to commercial order.
- Maintain an active sales pipeline and follow up opportunities in a timely manner.
- Work towards agreed sales activity and revenue targets.
- Identify opportunities to increase sales within existing customer accounts.
- Record customer interactions and sales activity accurately within company systems.
- Support sales campaigns, promotions and new product launches.
- System Responsibilities
- Support the implementation, maintenance and continual improvement of the Integrated Management System.
- Promote compliance with ISO 9001, company procedures and customer requirements.
- Support achievement of departmental KPIs and business objectives.
- Maintain accurate customer records and documentation.
- Promote a culture of quality, customer focus and continual improvement.
- Process customer orders in accordance with company procedures.
- Communicate directly with customers regarding order status and lead times.
- Escalate customer concerns, complaints or commercial issues where appropriate.
- Prioritise workload to ensure customer expectations and business targets are achieved.
About You:
- Excellent communication and interpersonal skills.
- Highly organised with excellent time management.
- Self-motivated and target driven.
- Confident telephone manner.
- Strong customer service skills.
- Good IT skills, including Microsoft Office.
- Ability to perform office-based administrative and customer service duties.
- Ability to use computer and telephone systems for prolonged periods.
- Ability to communicate effectively with customers and colleagues.
- Ability to access warehouse and production areas safely when required.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional, positive and enthusiastic attitude.
Desirable:
- Previous experience in a sales, telesales or customer service role.
- Experience using Sage or a similar ERP system.
- Experience working within a manufacturing or industrial environment.
- Proven ability to achieve sales targets or KPIs.
Sales and Customer Representative in Jarrow employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Sales and Customer Representative in Jarrow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales and Customer Representative at All The Top Bananas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including All The Top Bananas. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales and Customer Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales and Customer Representative in Jarrow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for All The Top Bananas:When writing your cover letter, make sure to tailor your message specifically for All The Top Bananas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at All The Top Bananas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show All The Top Bananas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show All The Top Bananas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with All The Top Bananas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
