Client Facing Account Handler in Ipswich

Client Facing Account Handler in Ipswich

Ipswich Full-Time 32500 - 40000 £ / year (est.) Home office (partial)
All The Top Bananas

At a Glance

  • Tasks: Manage a diverse portfolio of local business clients and handle new enquiries.
  • Company: Expanding East Anglian Insurance Broking firm with strong local ties.
  • Benefits: Hybrid working, supportive environment, and genuine career development opportunities.
  • Other info: Join a dynamic team and enjoy a balanced work-life with occasional client visits.
  • Why this job: Be the go-to person for local businesses and make a real impact in your community.
  • Qualifications: Experience in commercial insurance and excellent customer service skills.

The predicted salary is between 32500 - 40000 £ per year.

Join our expanding East Anglian Insurance Broking Client who works with local businesses across Suffolk, Norfolk and Essex. Due to growth, they're seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients.

About the Account Handler Role

This is a true 360-degree position where you'll manage existing Commercial Insurance Clients whilst also handling new business enquiries. You'll be the main point of contact for local businesses, supporting them throughout their entire Insurance lifecycle. Working in a busy but supportive environment, you'll manage a diverse portfolio of regional Clients including local Retailers, Property Owners, Tradespeople and small Fleet operators across East Anglia.

Key Responsibilities as Commercial Account Handler

  • Managing your own portfolio of local business customers
  • Renewal negotiations with insurers
  • Handling mid-term adjustments and changes in risk
  • Claims notification and liaison (supported by dedicated claims team)
  • Regular client contact and relationship building
  • Occasional client visits across the local area
  • Using specialist broking software and electronic trading platforms

Commercial Classes You'll Handle

  • Small to medium commercial combined risks
  • Local shops, offices and property owners
  • Tradesman's liability for regional contractors
  • Small fleet and goods vehicles
  • Local business risks across Suffolk, Norfolk and Essex

What You'll Bring as Commercial Account Handler

  • Commercial insurance experience
  • Excellent customer service skills and local market understanding
  • Strong work ethic and ability to remain calm under pressure
  • Relationship-building skills for face-to-face client interaction

Working Arrangements

  • Hybrid working available (office and home-based)
  • Occasional client visits across the local area
  • Monday to Friday, 9am-5pm
  • Based in Ipswich with coverage across East Anglia

This is an excellent opportunity to join an established regional Broker with strong local client relationships and genuine career development prospects.

Client Facing Account Handler in Ipswich employer: All The Top Bananas

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All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Facing Account Handler in Ipswich

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like All The Top Bananas). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like All The Top Bananas. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Client Facing Account Handler in Ipswich

Commercial Insurance Experience
Customer Service Skills
Local Market Understanding
Relationship-Building Skills
Negotiation Skills
Claims Management
Portfolio Management

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at All The Top Bananas.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at All The Top Bananas. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at All The Top Bananas

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at All The Top Bananas to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at All The Top Bananas, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding All The Top Bananas's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.