At a Glance
- Tasks: Manage customer accounts, produce quotes, and build strong relationships in a fast-paced environment.
- Company: Join a stable and growing manufacturing company with a supportive team culture.
- Benefits: Earn from £32,000, enjoy 33 days holiday, and access a company pension scheme.
- Other info: Office-based role in Ilkeston with excellent development opportunities.
- Why this job: Combine your customer service skills with account management for real impact.
- Qualifications: Experience in sales or customer service, strong communication, and organisational skills.
The predicted salary is between 32000 - 32000 £ per year.
We are seeking a motivated and customer-focused Internal Sales Account Manager to join a busy and growing team. This is an excellent opportunity for someone with experience in internal sales, account management, estimating, or customer service within a manufacturing or engineering environment.
Reporting to the Lead Account Manager, you will be responsible for managing a portfolio of customer accounts, producing quotations, processing orders, and building long-term customer relationships. This is a fast-paced role where organisation, attention to detail, and excellent communication skills are essential.
Key Responsibilities- Produce accurate quotations and process customer sales orders
- Manage a portfolio of existing customer accounts
- Build and maintain strong customer relationships
- Read and interpret technical drawings to support quotations
- Follow up quotations and record customer feedback
- Manage customer expectations and provide regular updates
- Monitor and prioritise workload to ensure deadlines are met
- Achieve a minimum target of 8 quotations per day
- Maintain quote response times of less than 4 hours
- Liaise with internal departments to ensure smooth order fulfilment
- Support continuous improvement initiatives and company standards
- Adhere to all Health & Safety and 5S requirements
- Previous experience in Internal Sales, Account Management, Estimating, Sales Support or Customer Service
- Strong commercial awareness and customer-focused approach
- Ability to read and interpret technical or engineering drawings (desirable)
- Experience working within manufacturing, engineering, fabrication or industrial sectors (preferred)
- Strong IT skills, including Microsoft Office and ERP/MRP systems
- Excellent communication and relationship-building skills
- Ability to work effectively in a fast-paced environment
- Strong organisational and time management skills
- Excellent attention to detail
- Proactive approach to problem-solving
- Team player with a flexible attitude
- Salary from £32,000 per year
- 33 days holiday including bank holidays
- Company pension scheme
- Life insurance
- Free on-site parking
- Stable and growing business with development opportunities
Monday - Thursday: 8:30am - 5:00pm
Friday: 8:00am - 4:30pm
This is a fully office-based position located in Ilkeston, DE7. Applicants should be able to reliably commute or be planning to relocate before starting.
If you're looking for a fast-paced role where you can combine customer service, account management, and commercial skills within a manufacturing environment, we'd love to hear from you.
Technical Account Manager in Ilkeston employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager in Ilkeston
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Technical Account Manager at All The Top Bananas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including All The Top Bananas. Tailor your message to explain why you’re drawn to them and how you can contribute as a Technical Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Technical Account Manager in Ilkeston
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for All The Top Bananas:When writing your cover letter, make sure to tailor your message specifically for All The Top Bananas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at All The Top Bananas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show All The Top Bananas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show All The Top Bananas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with All The Top Bananas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
