At a Glance
- Tasks: Support patients through their diagnostic journey with care and professionalism.
- Company: Join Cora Health, a supportive healthcare organisation making a real impact.
- Benefits: Competitive pay, full training, career growth, and a welcoming team environment.
- Other info: No prior experience needed; just bring your enthusiasm and a can-do attitude!
- Why this job: Make a genuine difference in people's lives every day.
- Qualifications: Friendly, organised, and passionate about delivering outstanding patient experiences.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Hull
Salary: £12.71 per hour
Job Type: Full-Time | Temporary
Start Date: 3 August 2026
Working Hours: 40 hours per week, Monday to Friday, between 7:00am and 7:00pm (8-hour shifts), Saturdays, 8:00am - 1:00pm on a rotational basis
Office-based role (no hybrid or remote working)
Greenbean Recruitment is proud to be recruiting on behalf of Cora Health for caring, customer-focused Patient Care Advisors to join their growing Diagnostics team in Hull.
If you're passionate about helping others, thrive in a fast-paced environment, and enjoy delivering outstanding customer service, we'd love to hear from you.
As a Patient Care Advisor, you'll play a vital role in supporting patients throughout their diagnostic journey. From booking appointments to answering queries and processing results, you'll help ensure every patient receives a professional, efficient, and compassionate experience.
The Role
As part of the Diagnostics team, you'll be responsible for delivering an excellent patient experience while supporting the smooth day-to-day running of the service. Your responsibilities will include:
- Providing administrative support and maintaining accurate patient records
- Answering patient enquiries by telephone in a professional and empathetic manner
- Booking and managing appointments for diagnostic services
- Processing imaging results and updating internal systems
- Supporting image processing and document uploads
- Managing patient calls and resolving queries efficiently
- Ensuring all patient information is handled accurately, securely, and confidentially
- Working collaboratively with colleagues to deliver an efficient and high-quality service
What We're Looking For
We're looking for people who are:
- Friendly, approachable, and professional
- Passionate about delivering an outstanding patient experience
- Organised, proactive, and able to work well under pressure
- Confident using a range of IT systems
- Excellent communicators with strong telephone and interpersonal skills
- Committed to accuracy and attention to detail
- Adaptable with a positive, 'can-do' attitude
- Experienced in delivering exceptional customer service
Previous experience in a contact centre, healthcare, administration, or customer service role would be beneficial, but it isn't essential. We welcome applicants with transferable skills and a genuine passion for helping people.
Why Join Cora Health?
This is a fantastic opportunity to join a supportive and rewarding healthcare organisation where your work has a real impact on people's lives. In return, you'll benefit from:
- A welcoming and supportive team environment
- Full training and ongoing development
- The opportunity to build a career within a growing healthcare organisation
- A meaningful role where you'll help patients access vital diagnostic services
If you're looking for a role where you can make a genuine difference every day, we'd love to hear from you. Apply today.
Greenbean Recruitment's Commitment to Diversity
Greenbean Recruitment is proud to be an equal opportunities employer. We are committed to creating an inclusive workplace where everyone is treated with fairness, dignity, and respect. We welcome applications from people of all backgrounds and are dedicated to ensuring our recruitment process is accessible and free from discrimination. We celebrate diversity and believe that an inclusive workforce helps us better support our clients, candidates, and the communities we serve.
Patient Care Advisor - Hull employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Advisor - Hull
✨Get In Touch with Local Health Services
Start by reaching out to local hospitals, clinics, and care homes directly. They often have temporary nursing roles that may not be advertised online. Don’t hesitate to pop by for a quick chat or to ask about current openings!
✨Join Nursing Community Groups
Look for local nursing community groups or online forums where temp roles are frequently shared. Whether it’s Facebook groups or platforms like Nursing Times, these can be great places to connect with fellow nurses and discover temp roles through word of mouth.
✨Reach Out to Recruitment Agencies
Get in touch with recruitment agencies specialising in nursing. They often have a list of temporary positions that need filling quickly, and many health services prefer to hire through agencies for short-term roles. Make sure your availability is clear!
✨Showcase Your Flexibility
In the nursing field, flexibility is key, especially for temporary roles. Highlight your willingness to work different shifts and locations when applying through our website. This will make you more attractive to employers looking for quick cover!
We think you need these skills to ace Patient Care Advisor - Hull
Some tips for your application 🫡
Highlight Your Skills in Patient Care:When applying for a temporary nursing role, make sure to spotlight your specific skills in patient care. This includes any training or certifications you've received, such as Basic Life Support (BLS) or specific nursing specialisations. We want to see how you've applied these skills in real-world situations, so share relevant experiences in your CV.
Reflect Your Adaptability:Temporary roles often require you to hit the ground running, so it’s essential to convey your adaptability. In your cover letter, mention examples of how you’ve quickly adjusted to new environments or challenges in patient care settings. This shows that you're ready to step in and provide support from day one!
Emphasise Availability and Flexibility:For temporary positions, your availability is key! Make sure to state your flexible working hours in your CV and cover letter so All The Top Bananas knows when you're ready to jump in. This helps them see that you’re committed and prepared to meet their immediate needs.
Personalise Your Application for All The Top Bananas:Finally, take the time to tailor your application for All The Top Bananas specifically. Research their values and any recent initiatives they may have. Mention these in your cover letter to show that you’ve done your homework and are genuinely interested in working with them in patient care.
How to prepare for a job interview at All The Top Bananas
✨Show Your Passion for Patient Care
As a temporary nursing role, it’s crucial to demonstrate your genuine passion for patient care. Talk to the interviewer about experiences where you went above and beyond for patients and how you handle emotional situations – this shows your soft skills are as strong as your technical knowledge.
✨Be Ready for Clinical Scenarios
Expect to face some clinical scenario questions during your interview. You might be asked how you would handle specific patient situations or emergencies. Brush up on your clinical skills and think through a few scenarios so you can talk through your thought process confidently.
✨Highlight Your Adaptability
Temporary roles often mean you're filling in where needed, so emphasise your adaptability during the interview. Share examples of times you’ve quickly adjusted to new teams or practices, which shows you can hit the ground running at All The Top Bananas.
✨Emphasise Teamwork and Communication
In nursing, being a great team player is essential. Don't just talk about your individual achievements; share instances where you effectively collaborated with other healthcare professionals. This will show how you’ll fit into the team at All The Top Bananas and contribute positively to patient care.
