At a Glance
- Tasks: Serve customers, manage goods in/out, and support daily store operations.
- Company: Established and growing business in Huddersfield with a hands-on team.
- Benefits: 25+8 holidays, pension scheme, free parking, and training opportunities.
- Other info: Great opportunity for practical, reliable individuals who love teamwork.
- Why this job: Enjoy variety in your role while developing technical skills in a supportive environment.
- Qualifications: Experience in trade counter or similar roles, strong customer service skills.
The predicted salary is between 27000 - 29000 £ per year.
Location: Huddersfield
Salary: £27,000 - £29,000 p/a DOE
Hours: Full Time 37.5 Hours per Week, Monday - Thursday 8:15am - 4:45pm (45 Minute Lunch), Friday 8:15am - 3:45pm (1 hour lunch). Part Time applications are also welcomed.
Benefits: 25+8 Holidays, Pension Scheme, Free Parking, Cycle to Work Scheme, Training and Ongoing Development.
Stafflex are recruiting for a Trade Counter & Stores Advisor to join an established and growing business in Huddersfield. This is a varied position combining trade counter/customer service, with goods in/out and general stores duties, with the opportunity to develop additional technical product knowledge through training.
We're keen to hear from people who have previous experience within a trade counter or goods in/out or similar environments and are comfortable dealing with customers as part of their role. You'll be joining a hands-on team where no two days are exactly the same, making this a great opportunity for someone who enjoys variety and wants to develop their skills in a technical environment.
Key Responsibilities:
- Serving customers on the trade counter and providing excellent customer service
- Building positive relationships with new and existing customers
- Receiving incoming goods and ensuring products are handled correctly
- Picking, preparing and despatching customer orders
- Preparing products and equipment for customer collection or delivery
- Supporting the organisation and day-to-day running of the stores
- Reviewing products and pricing to identify sales opportunities
- Carrying out basic technical tasks and product preparation (following training)
- Supporting equipment demonstrations as your product knowledge develops
- Making occasional local deliveries
- Opening and closing the premises when required
- Maintaining high standards of housekeeping
- Following Health & Safety procedures at all times
About you:
We're looking for someone practical, reliable and customer-focused, who is happy working across both the trade counter and stores. You may be currently working as a Trade Counter Assistant, Trade Counter Sales Advisor, Stores Person, Goods In/Goods Out Operative or similar.
You’ll ideally have:
- Good customer service and communication skills
- A positive attitude with a strong work ethic
- Great attention to detail
- Good organisational and time management skills
- Confident use in computer based systems, including Microsoft Office
- A team-first approach and willingness to learn.
Essential Requirements:
- Previous trade counter, stores or goods in/out experience
Desirable but not essential:
- A full UK driving license with no pending disqualifications
- Welding or engineering knowledge/experience
If you're looking for a varied role where you can combine practical stores work with customer interaction and develop additional skills, we'd love to hear from you. Apply now to be considered for this position.
Trade Counter and Stores Advisor in Huddersfield employer: All The Top Bananas
Join a dynamic and supportive team in Huddersfield as a Trade Counter and Stores Advisor, where your contributions are valued and rewarded. With a strong focus on employee development, we offer comprehensive training opportunities, a generous holiday package, and a positive work culture that encourages collaboration and growth. Enjoy the benefits of free parking and a cycle to work scheme while working in a role that promises variety and the chance to enhance your technical skills in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter and Stores Advisor in Huddersfield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like All The Top Bananas, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like All The Top Bananas!
We think you need these skills to ace Trade Counter and Stores Advisor in Huddersfield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at All The Top Bananas, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at All The Top Bananas and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show All The Top Bananas that you’re ready to jump in and contribute right away!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
