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- Tasks: Support customers in managing their homes and tenancies while ensuring safety and compliance.
- Company: Join a top-rated workplace dedicated to making a difference in people's lives.
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 discounts on everyday essentials.
- Why this job: Make a real impact in your community while working in a supportive and diverse environment.
- Qualifications: Experience in property management is a plus, but a positive attitude and customer service passion are key.
- Other info: Flexible hours, mileage reimbursement, and a commitment to diversity and inclusion.
Housing Management Worker Working at our service in Egremont Permanent, part time (18.50 hpw) Earn £12.60 per hour (£24,638 per annum) [pro rata] We are unable to sponsor you for this role. Home, a place where you belong This is a great opportunity for a Housing Management worker to join our team here in Cumbria. As our Housing and Property expert, youll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts. Also support customer engagement and social activities, we know the key to staying well and healthy is not being lonely and staying as active as possible. Having a purpose. Whats in it for you? 34 days leave, pro-rated (including bank holidays and a \”me day) Paid time off for volunteering MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses Colleagues really matter to us, thats why were the10^thBest place in the UK for Wellbeing. Typical day as a Housing Management Worker Older people service over 55s Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies and community. Help our customers with housing benefit claims, making sure that these are received on their rent account. To keep our properties fully occupied and the rent accounts up to date. Youll carry out and record the routine safety and compliance checks in our buildings and communities making sure were compliant. Youll also manage the admin updating records, ordering, and arranging payment for works to be done Fancy going home each day knowing that you have helped change our customers lives for the better. Youll do that here, working for one of the top ten Great Place to Work in the UK! You bring Will be a people person, with a background in property management, but thats not a deal breaker! Perhaps youve worked in an environment with compliance and health and safety checks? A can do positive attitude, youre proactive and well organised, and able to work on your initiative. A passion for delivering excellent customer service and a genuine desire to help your customers. The ability to work on your own initiative, positively influencing people from all different backgrounds. Confidence working collaboratively with colleagues in other parts of the business as well as with external partners Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers! Our team Youll join Manager Tina and our Older Peoples Independent Living team, were super passionate about what we do! Were really proud that people dont live where we work. We work where our customers live and the positive impact we bring every day. Were a supportive bunch and like to meet up regularly for team meetings and will even have a spot of lunch occasionally. Job details We can be flexible around what hours you work, (or were open to agreeing a work pattern with you) 3.75 hours per week, Monday to Friday Based at our service in Egremont youll spend your time with customers or in the office which is accessible for our customers. Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups, Occasionally you will need to cover other schemes or attend team meetings, youll need a vehicle insured for business purposes. The great news is that well pay your mileage! Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! Find out more Click APPLY NOW to see ourHousing Management Worker Job Description,find out about usand for help to apply. Sometimes we close a job early, so dont delay or you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at TPBN1_UKTJ
Contact Detail:
All The Top Bananas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Worker
✨Tip Number 1
Familiarise yourself with the specific needs of over 55s in housing management. Understanding their unique challenges and how to support them will show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable populations. This can provide you with insights and connections that may help you stand out during the hiring process.
✨Tip Number 3
Demonstrate your proactive attitude by preparing examples of how you've successfully managed compliance and safety checks in previous roles. This will highlight your ability to take initiative and ensure safety.
✨Tip Number 4
Showcase your customer service skills by sharing stories of how you've positively impacted clients' lives. This aligns perfectly with our mission to help customers feel at home and valued.
We think you need these skills to ace Housing Management Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or compliance. Emphasise any customer service roles you've had, as this position requires a genuine desire to help customers.
Craft a Compelling Cover Letter: In your cover letter, express your passion for property management and your proactive attitude. Mention specific examples of how you've positively influenced others or improved customer experiences in previous roles.
Highlight Relevant Skills: Clearly outline your skills related to the job description, such as organisation, initiative, and teamwork. Use bullet points for easy readability and ensure you relate them back to the responsibilities of the Housing Management Worker role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at All The Top Bananas
✨Show Your Passion for Property
Make sure to express your enthusiasm for property management during the interview. Share any relevant experiences or projects that highlight your passion for ensuring homes are safe and well-maintained.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Highlight situations where you positively influenced customers, especially those from diverse backgrounds, as this is crucial for the Housing Management Worker role.
✨Be Ready to Discuss Compliance Knowledge
Even if you don't have a background in property management, be prepared to discuss your understanding of compliance and health and safety checks. This shows that you can adapt and learn quickly in a new environment.
✨Highlight Your Organisational Skills
Since the role requires managing admin tasks and updating records, be ready to talk about your organisational skills. Provide examples of how you've successfully managed multiple tasks or projects simultaneously in the past.
