At a Glance
- Tasks: Lead a dynamic team, ensuring smooth store operations and exceptional customer service.
- Company: Join the Greggs family at EG On The Move, where fun meets professionalism.
- Benefits: Enjoy free food, discounts, bonuses, and career development opportunities.
- Other info: Flexible shifts and a supportive environment for personal and professional growth.
- Why this job: Make a real impact while creating memorable experiences for customers and your team.
- Qualifications: Proven leadership experience in retail or hospitality and a passion for excellent service.
The predicted salary is between 30000 - 35000 £ per year.
Location: Houghton le Spring, DH4 5PH
Job Type: Full-Time Hours / Permanent
Salary: £31,500
Bonus Scheme: Bonus Incentive!
Company: EG On The Move
About the role:
We’re on the lookout for a passionate and motivated Store Manager to join the Greggs family, lead our fantastic team, and serve up smiles (and sausage rolls!) to our loyal customers. If you love creating memorable experiences, motivating your team, and ensuring every customer leaves satisfied, this role is perfect for you!
As our Store Manager, you’ll take charge of your Greggs store, striking the perfect balance between operational efficiency and a people-first approach. You’ll inspire your team to deliver the exceptional service we’re known for, all while fostering a fun and positive work environment that embodies the Greggs spirit. From rolling up your sleeves during busy periods to crafting creative strategies that drive sales, you’ll be at the heart of ensuring the shop runs smoothly and successfully.
What you’ll do:
- Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability.
- Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations.
- Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained.
- Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget.
- Lead and motivate your teams to embrace EG on the Move’s vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth.
- Maintain Greggs integrity by ensuring stores are visually appealing, well-maintained, and in line with brand guidelines.
- Represent Greggs in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence.
If you’re a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success - this is your chance to make a real impact!
What’s in it for you?
- Performance-based bonus potential.
- Enjoy complimentary food and drink during eligible shifts.
- Save up to 15% on food-to-go, grocery, and merchandise.
- Save for the future with our pension scheme.
- Financial protection for your loved ones.
- Mental health, wellbeing, and financial guidance.
- Confidential access to expert probate advice.
- Connect with qualified dental professionals for advice.
- Save money with discounts across a range of retailers.
- Training to support your career growth.
- Rewarding your contributions and achievements.
What we are looking for:
- Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to inspire, motivate and lead a team effectively.
- Dedicated to delivering excellent service that exceeds customer expectations.
- The ability to work under pressure and handle challenging situations in a fast-paced environment.
Be a part of it:
At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!
Store Manager in Houghton-Le-Spring employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Houghton-Le-Spring
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like All The Top Bananas, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like All The Top Bananas!
We think you need these skills to ace Store Manager in Houghton-Le-Spring
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at All The Top Bananas, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at All The Top Bananas and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show All The Top Bananas that you’re ready to jump in and contribute right away!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!