At a Glance
- Tasks: Support vulnerable residents to sustain their tenancy and navigate complex needs.
- Company: Join Southern Housing, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy flexible working, career development, and a range of employee perks.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact in people's lives while growing your skills in a supportive environment.
- Qualifications: Experience in customer-focused roles and knowledge of housing law is essential.
The predicted salary is between 31500 - 38500 £ per year.
Fixed Term Contract until 1st August 2027 The role As a Tenancy Sustainment Officer, youll provide intensive tenancy sustainment support to our most vulnerable residents, helping them to sustain their tenancy and reduce the risk of tenancy failure.
Youll support residents with diverse and complex needs, including residents who are experiencing safeguarding concerns and Domestic Abuse.
Youll ensure referrals are made to the appropriate statutory agencies, co-ordinate multi agency meetings, ensuring residents receive the help and support they need.
This is a Fixed Term Contract until 1st August 2027.
Location: Owl Beech Lodge, Horsham What you'll be doing Providing structured support to our most vulnerable residents enabling them to sustain their tenancy and develop effective methods to achieve their identified support targets.
Carrying out a risk assessment with each resident, highlighting any risks to themselves, their tenancy or others.
Completing an action plan with each resident, detailing all elements of support required to sustain their tenancy.
This will include making referrals to external agencies and signposting.
Youll regularly review action plans through to case closure.
Visiting residents in their home, complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners.
What you'll need Experience of working in a front facing customer focused role and Excellent knowledge of housing law, rights of tenants and laws relating to repairs and safeguarding.
An in depth understanding of issues affecting vulnerable people A Proven track record of developing and building relationships with external providers and with partner organisations.
Good negotiating and influencing skills.
A confident individual with exceptional listening and customer service skills.
Excellent communication skills both verbal and written.
The necessary skills to complete support plans, reports and risk assessments.
Ability to organise and prioritise own workload to meet deadlines.
You'll need a full driving licence and access to own vehicle Please note, in your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.
Closing
Date: Wednesday 5th August 2026 at 23:59 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do.
As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives.
A career at Southern Housing will allow you to make a difference every day you come to work.
Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailersdiscounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are.
Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experienceand perspective of each individual.
Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
TPBN1_UKTJ
Tenancy Sustainment Officer in Horsham employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Horsham
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to All The Top Bananas, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Tenancy Sustainment Officer in Horsham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of All The Top Bananas. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at All The Top Bananas. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at All The Top Bananas
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with All The Top Bananas.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Tenancy Sustainment Officer role at All The Top Bananas, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show All The Top Bananas that you can think critically and act effectively under pressure.
