Housing Officer
Temporary, 3 months+
£27 Umbrella
Buckinghamshire
Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Buckinghamshire.
Duties of the Housing Officer role will include, but is not limited to:
Provide a proactive, front-line housing management service to tenants and leaseholders.
Manage a range of tenancy matters, including successions, mutual exchanges, assignments and tenancy amendments.
Carry out home visits, tenancy audits, estate inspections, accompanied viewings and starter tenancy visits.
Manage tenancy and property-related cases, including untidy gardens, property condition and hoarding.
Investigate and manage medium-level ASB cases, such as noise nuisance and graffiti, through to resolution.
Identify and respond to safeguarding, welfare and vulnerability concerns, referring tenants to appropriate support agencies.
Investigate tenancy fraud, including suspected subletting and non-occupation.
Work closely with tenants, colleagues and external agencies to achieve positive outcomes.
Encourage tenant involvement and use feedback to help improve services and neighbourhoods.
Manage communal facilities within sheltered housing schemes and coordinate services such as fire alarm testing and logbooks.
Maintain accurate case records, reports and follow-up actions using mobile working technology.
The successful candidate for the Housing Officer will have:
Enhanced DBS
Full UK Driving Licence
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
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