Outreach Recovery Worker in Hereford

The Herefordshire Recovery Service (West Midlands) works across the county to support people with alcohol or other drug use, including those struggling with their mental health, housing, and those involved with criminal justice. We have been awarded additional funding to support people sleeping rough, or those at risk of rough sleeping, ensuring they receive the care and support they need to stay safe and access treatment. As a Recovery Worker within the Herefordshire Recovery Service, you will make a real difference as you empower and enable people to change.

As a Recovery Worker, you will act as a key worker to a caseload of service users, supporting them to develop plans to achieve their goals, maintaining regular contact with your clients, offering advice, information, and psycho-social interventions, as well as providing assessments, risk management planning, and working closely with our clinical staff and partner agencies. An ability to communicate effectively with a range of service users and colleagues, manage a busy schedule, and a commitment to Turning Point values is essential.

You may have lived experience of substance misuse or come with experience supporting people in health and social care or hold a professional qualification such as social work, nursing, or Health and Social Care. You will join an established, multi-disciplinary team of clinicians, recovery workers, and peer mentors and be encouraged to work alongside a range of partners in criminal justice, housing, and health and social care.

As an Outreach Recovery Worker, you will spend time seeking out service users across the county, providing treatment and support in locations that facilitate their engagement (i.e. hostels, community hubs, and street outreach), and working to help people engage in treatment effectively. You will also be part of our Out There Everywhere Team, using a mobile outreach vehicle to offer access to treatment in locations across the county, and working in partnership with key stakeholders (including Housing).

The ideal candidate will understand substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. Knowledge of housing would be advantageous. The role is varied, so flexibility, an ability to work dynamically on a one-to-one and group basis, and knowledge of relapse and other barriers to recovery will be vital. We also look for candidates with excellent communication and IT skills who share our values as an organisation.

We value individual creativity and initiative, and you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to, and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement.

Someone with local knowledge of the county will be an advantage but not essential. You will be required to travel across the county, so being a car owner or having access to a vehicle/holding a valid UK driving licence will be essential.

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

We know reward looks different to each person, and so whether it's ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career, we want to support you in every way we can with our total reward package. You will get 33 days paid holiday a year, increasing with each year of service up to 35 days, plus the option to buy additional holidays and spread the cost.