At a Glance
- Tasks: Coordinate exciting events and hospitality at Hereford Racecourse, ensuring seamless execution.
- Company: Join Arena Racing Company, the UK's largest horse racing group with diverse opportunities.
- Benefits: Enjoy annual leave, hotel discounts, health perks, and funded training.
- Other info: Diverse and inclusive workplace with excellent growth potential.
- Why this job: Be part of a dynamic team, making every event unforgettable while building your career.
- Qualifications: Organised, proactive, and great at communication; sales experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We're looking for a highly organised and customer-focused Part-time Business Coordinator to join Hereford Racecourse this September. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys bringing people, projects and events together.
As the key on-site commercial contact, you'll work closely with our sales, operations and delivery teams to ensure every race day and non-race day event runs seamlessly. From coordinating hospitality bookings and supporting valued clients to showcasing the venue and working with the local community, no two days are the same.
If you're a proactive problem-solver with outstanding communication skills and a passion for delivering exceptional customer experiences, we'd love to hear from you.
About us
Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work! Our success is a team effort which is why we offer great opportunities for growth, development and career progression.
Work Perks
- 2 Annual Members passes giving access to over 1,500 racedays
- Hotel discounts and complimentary golf
- Annual leave starting at 22 days, rising to 28 with service
- Pension & group life assurance schemes
- Healthshield including 24/7 GP access & EAP
- Funded training & development opportunities
- and plenty more!
Key Responsibilities
- Acting as the main on-site contact for commercial racing and non-racing events.
- Coordinating event and hospitality bookings from final confirmation through to successful delivery.
- Building strong relationships with clients, acting as their trusted point of contact throughout the planning process.
- Working closely with sales, operations and delivery teams to ensure every event is executed to the highest standard.
- Managing direct enquiries and ensuring clear communication between all stakeholders.
- Supporting accurate invoicing and payment processes in partnership with the finance team.
- Delivering professional venue show rounds to prospective clients.
- Maintaining high-quality site collateral and ensuring business systems are kept up to date.
- Supporting the General Manager with commercial initiatives and representing the racecourse within the local community.
About you
- Highly organised with excellent time management.
- Confident communicator with strong relationship-building skills.
- Proactive, positive and detail-oriented.
- Calm under pressure with a commitment to great service.
- Good IT skills, including Microsoft Office.
- Sales experience is desirable but not essential.
Join us on a thrilling journey and be part of a winning team, build your career, and help shape an exceptional workplace. Apply today and take the next step with ARC.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Business Coordinator in Hereford employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Business Coordinator in Hereford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at All The Top Bananas and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Business Coordinator in Hereford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at All The Top Bananas that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at All The Top Bananas.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at All The Top Bananas get a sense of who you are beyond your experience!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at All The Top Bananas and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
