At a Glance
- Tasks: Supervise facilities operations and ensure top-notch customer service in a healthcare setting.
- Company: Join Medirest, part of Compass Group UK & Ireland, dedicated to quality healthcare services.
- Benefits: Full-time hours, career progression, and a supportive work environment that values individuality.
- Other info: Dynamic workplace with opportunities for personal growth and recognition.
- Why this job: Make a real difference in healthcare while developing your skills and advancing your career.
- Qualifications: Strong customer service skills, attention to detail, and ability to manage multiple tasks.
The predicted salary is between 29903 - 36549 £ per year.
We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a full-time basis, contracted to 37.5 hours per week. As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Being polite, professional and friendly at all times with customers, clients and colleagues.
- Providing a warm and informative welcome to Cadent employees and introducing them to the area and its facilities.
- Being extremely customer focused and able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times.
- Supervising the cleaning team and ensuring high standards of cleaning and processes are followed.
- Being detail-oriented and able to forecast what will be needed for the weeks ahead.
- Demonstrating a can-do attitude towards individual customer requests and striving to exceed customer expectations.
- Answering questions regarding the site FM services.
- Directly working with all on-site teams for consistent service and addressing issues.
- Assisting in all additional support services where applicable if correct training has been provided and verified, liaising with the customer liaison team.
Our ideal Site Facilities Supervisor will:
- Be passionate about delivering excellent customer service and support services to our clients and customers.
- Act with honesty and integrity.
- Be creative and experimental in order to introduce new ideas to prospective clients.
- Have exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English.
- Have high expectations for quality and an eye for detail.
- Maintain a high standard of personal presentation.
- Manage multiple projects and work assignments.
- Accomplish projects with little supervision.
- Take the opportunity to continuously learn and grow.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Facilities Supervisor in Guildford employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Facilities Supervisor in Guildford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like All The Top Bananas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to All The Top Bananas
Don't be shy about reaching out to All The Top Bananas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Facilities Supervisor in Guildford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about All The Top Bananas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at All The Top Bananas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
