At a Glance
- Tasks: Provide hands-on IT support and resolve user queries in a corporate environment.
- Company: Leading Spanish-based IT consultancy with a focus on teamwork.
- Benefits: Competitive salary, excellent company benefits, and a dynamic work environment.
- Other info: Full-time role with opportunities for professional growth.
- Why this job: Join a vibrant team and make a real difference in tech support.
- Qualifications: Fluent in Spanish with strong troubleshooting and customer service skills.
The predicted salary is between 40000 - 45000 £ per year.
Advancing People Multilingual Recruitment Specialists are now recruiting for a Spanish speaking Desktop Support Engineer on behalf of a leading Spanish based IT Consultancy.
This role is on-site working for a client in Grimsby, Lincolnshire
This is an excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams.
Roles & Responsibilities:
Provide on-site IT support, resolving incidents, service requests and user queries.
Act as the first point of contact for users requiring hands-on technical assistance.
Install, configure, replace and maintain computers, peripherals and workplace equipment.
Provide support for laptops, desktops, docking stations, printers and other IT equipment.
Support meeting rooms, video conferencing systems, audiovisual equipment and collaboration technology.
Record and maintain accurate information on incidents and requests using the company's ITSM system.
Carry out regular checks of meeting rooms and audiovisual equipment.
Person
Specification:
Fluent in Spanish
Excellent communication and interpersonal skills with a strong customer-service focus.
Strong troubleshooting and problem-solving abilities.
Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution.
Solid knowledge and experience with: Microsoft 365, including Teams, Outlook and Share Point.
Comfortable with Windows/user operating systems.
Laptops, desktops, peripherals, printers and docking stations
Wi-Fi, VPN and remote access.
Experienced with ITSM and/or ticketing systems.
This is a full-time position offering an annual salary of £40,000 - £45,000 + excellent company benefits.
Apply now!
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
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Desktop Support Engineer - Spanish Speaking in Grimsby employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer - Spanish Speaking in Grimsby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what All The Top Bananas values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges All The Top Bananas might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at All The Top Bananas!
✨Direct Apply to All The Top Bananas
Let's not forget to apply directly through the All The Top Bananas website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Desktop Support Engineer - Spanish Speaking in Grimsby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at All The Top Bananas.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at All The Top Bananas. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
