At a Glance
- Tasks: Manage a busy hire desk and build strong customer relationships.
- Company: Leading specialist equipment hire business in London.
- Benefits: Salary up to £45,000, Monday–Friday work, and career progression.
- Other info: Supportive environment with opportunities for mentoring and professional growth.
- Why this job: Take ownership and make an impact in a growing organisation.
- Qualifications: Experience in plant hire or equipment rental with strong customer management skills.
NEOS Engineering are working with a leading specialist equipment hire business who are looking to appoint an experienced Senior Hire Controller to join their London operation. This is an excellent opportunity for an experienced hire professional who is looking to take ownership of a busy hire desk, manage key customer relationships, and play a senior role within a successful equipment rental operation.
The business provides specialist equipment hire solutions to customers across the construction, civil engineering, and infrastructure sectors, supporting projects with a wide range of machinery, attachments, and associated services. They pride themselves on delivering a reliable, responsive service through strong operational support and technical expertise.
The Role:
- Taking ownership of the day-to-day running of the hire desk
- Managing customer accounts from initial enquiry through to off-hire
- Producing quotations, processing orders, and maximising hire opportunities
- Building and maintaining strong relationships with key customers
- Coordinating equipment availability, transport, deliveries, and collections
- Liaising with depots, engineers, drivers, and operational teams
- Supporting junior members of the hire desk team
- Monitoring hire performance, utilisation, and customer satisfaction
- Ensuring accurate administration and compliance across all hire activity
The Person:
- Proven experience within plant hire, equipment rental, tool hire, or a similar environment
- Strong knowledge of hire desk processes and customer management
- Confident handling high-value accounts and commercial conversations
- Organised with excellent attention to detail and the ability to prioritise workload
- A proactive approach with the ability to identify opportunities and drive results
- Comfortable working in a fast-paced operational environment
Desirable:
- Previous Senior Hire Controller, Hire Manager, or Hire Desk Supervisor experience
- Knowledge of construction equipment, attachments, or heavy plant
- Experience mentoring or supporting a hire desk team
- Strong commercial awareness and customer service focus
The Package:
- Salary up to £45,000 depending on experience
- Monday–Friday working pattern
- Opportunity to join an established specialist equipment hire business
- Long-term career progression within a growing organisation
- Supportive and professional working environment
If you're an experienced Hire Controller, Senior Hire Controller, Hire Desk Supervisor, or Rental Controller looking for a step up in London, apply today for a confidential conversation with NEOS Engineering.
Senior Hire Controller in Greenford employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Senior Hire Controller in Greenford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like All The Top Bananas and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at All The Top Bananas!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like All The Top Bananas keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Hire Controller in Greenford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to All The Top Bananas:This is your chance to really connect with the team at All The Top Bananas. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at All The Top Bananas
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with All The Top Bananas.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show All The Top Bananas that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at All The Top Bananas. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
