Credit Controller in Gloucester

Credit Controller in Gloucester

Gloucester Full-Time 27900 - 34100 £ / year (est.) No working from home possible
All The Top Bananas

At a Glance

  • Tasks: Make calls to customers, resolve payment queries, and maintain positive relationships.
  • Company: Join a well-established national business known for innovation.
  • Benefits: £30,000 salary, 25 days leave, healthcare plan, and wellness programmes.
  • Other info: Dynamic team environment with potential for permanent role.
  • Why this job: Be a key player in protecting cash flow and minimising debt.
  • Qualifications: Confident communicator with strong negotiation skills.

The predicted salary is between 27900 - 34100 £ per year.

Our well-established national business, with a strong reputation for innovation, is looking for a Credit Controller to join its dynamic team based in Quedgeley. This is initially a 6-month contract, with a high chance of the role becoming permanent should you wish to remain in the position after this time.

The core element of this role is making outbound calls to customers daily to ensure invoices are paid on time, resolve payment queries, and maintain positive working relationships. The successful candidate will play a vital role in protecting the company’s cash flow and minimising aged debt.

To apply for this role, you must be a confident communicator with strong negotiation and objection-handling skills, with the ability to remain calm under pressure while maintaining positive customer relationships.

Key Responsibilities:

  • Make high-volume outbound calls to chase outstanding invoices and overdue balances
  • Prioritise accounts by value, debt age, and risk using a structured call schedule
  • Communicate professionally with accounts payable teams, finance contacts, and decision-makers
  • Confirm agreed payment dates and dispute resolutions in writing after each call
  • Support daily allocation of incoming payments to customer accounts and invoices
  • Process remittances and reconcile payments against outstanding balances
  • Investigate unallocated or short payments and resolve discrepancies with relevant teams
  • Maintain accurate records of all payment activity within the collections system
  • Identify and accurately log invoices held due to customer disputes or queries
  • Refer unresolved disputes to Client Services with relevant supporting documentation

Hours: Monday to Friday, 40 hours per week

Salary: £30,000 + plus excellent benefits including:

  • 25 days' annual leave plus bank holidays (pro-rata)
  • Healthcare Cash Plan (Medicash)
  • Employee Assistance Programme (EAP)
  • 24/7 GP and prescription service
  • Employee wellness programme
  • Company pension scheme
  • Life assurance

Credit Controller in Gloucester employer: All The Top Bananas

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All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Credit Controller in Gloucester

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like All The Top Bananas. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Credit Controller in Gloucester

Outbound Calling
Negotiation Skills
Objection Handling
Customer Relationship Management
Cash Flow Management
Debt Collection
Communication Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to All The Top Bananas.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on All The Top Bananas's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at All The Top Bananas

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with All The Top Bananas.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at All The Top Bananas will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former All The Top Bananas employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.