At a Glance
- Tasks: Manage customer accounts, respond to queries, and process orders in a dynamic environment.
- Company: Join Hayley Dexis, a leading company with a strong reputation for service and people.
- Benefits: Enjoy competitive salary, 23 days leave, company car, and wellness programmes.
- Other info: Opportunities for training and development through our Hayley Academy.
- Why this job: Be part of an exciting growth phase and make a real impact on customer satisfaction.
- Qualifications: Experience in account management and knowledge of engineering products is essential.
The predicted salary is between 35550 - 43450 £ per year.
Job Type: Permanent
Location: Gloucester, Gloucestershire
Hours: 40 hours per week, Monday – Friday
Competitive Salary & Benefits
At Hayley Dexis we've built up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1300 people, doing things the "Hayley Way" along with industry leading customer service are central to our success.
About the role:
You'll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You'll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.
We're looking for someone confident and proactive, who isn't afraid to get stuck into a range of tasks. You'll have prior experience in account management as well as a background in engineering or manufacturing.
What we're looking for:
- Knowledge of MRO/Engineering products is essential for this role
- Prior account management experience or experience within a customer service / administrative environment.
- Excellent negotiation and communication skills
- Self-motivated, with strong organisational and time-management skills
- Ability to work independently and as part of a team
- Work well under pressure in a fast-paced environment
What you'll get in return:
- From 23 days annual leave (plus public/bank holidays)
- Company car
- Life assurance cover (x2 salary)
- Invitation to healthcare schemes
- Company pension scheme
- Wellness programmes
- Uniform and PPE provided
- Training and development provided through our own Hayley Academy
What to expect from our recruitment process:
- Initial screening
- Microsoft Teams interview with our Talent Acquisition Advisor
- Face to face interview either in-person or Microsoft Teams
- Decision outcome
We'll close this role on Friday 21st August, but may do so earlier if we receive strong interest so don't miss out.
A final note... Not sure you tick every box? Please don't let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us.
Account Manager in Gloucester employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
