At a Glance
- Tasks: Manage properties and deliver top-notch customer service while coordinating operations.
- Company: Established property management business in Aberdeen with a dynamic team culture.
- Benefits: Competitive salary, generous holiday allowance, hybrid working, and additional employee perks.
- Other info: Great career growth opportunities and supportive team atmosphere.
- Why this job: Join a fast-paced environment and make a real difference in property management.
- Qualifications: Experience in property management or strong customer service skills required.
The predicted salary is between 31500 - 35500 £ per year.
An exciting opportunity has arisen for a Property Manager to join a well-established and growing property management business based in Aberdeen. Reporting to the Associate Director, this role is responsible for managing a portfolio of customers while delivering a best-in-class service in line with the company's customer excellence charter.
This position sits within a fast-paced and dynamic team environment, offering a varied role combining customer engagement, portfolio management, and operational coordination. While experience in factoring is advantageous, candidates with strong customer service or property backgrounds will also be considered.
Benefits- Salary: £31,500 - £35,500 (including car allowance)
- 20 days holiday + public holidays + birthday leave (total 32 days)
- Employee loan scheme
- Group life insurance
- Annual performance-based bonus
- Additional complimentary festive leave
- Salary sacrifice pension scheme
- Enhanced parental leave
- Hybrid working available after probation
- Additional employee benefits
- Manage a portfolio of properties, delivering a high standard of customer service in line with the company's customer charter
- Build and maintain strong relationships with customers and contractors
- Create and distribute regular customer communications
- Conduct owners' meetings (both individual and group) and manage evening AGMs
- Instruct and monitor reactive and planned maintenance works
- Manage and coordinate insurance claims processes
- Carry out regular property/site visits
- Maintain accurate and up-to-date customer records
- Work collaboratively with internal teams to ensure smooth service delivery
- Previous experience within property management / factoring or strong customer service background
- Full, clean UK driving licence
- Strong communication and interpersonal skills
- Ability to work both independently and as part of a team
- Proficient in Microsoft Office 365
- Ability to work to targets and manage a busy workload
- Comfortable working in a fast-paced environment
- Experience using CRM systems (desirable, not essential)
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