At a Glance
- Tasks: Keep our delivery units running smoothly and support couriers in a fast-paced environment.
- Company: Join the growing Evri Final Mile Team in Inverness/Elgin.
- Benefits: Enjoy a £5000 car allowance and opportunities for career growth.
- Other info: Dynamic team environment with exciting challenges and growth potential.
- Why this job: Be at the heart of parcel delivery and make a real impact every day.
- Qualifications: Must have a UK driving licence and experience in a customer-focused role.
The predicted salary is between 18000 - 22000 £ per year.
Join the Evri Final Mile Team as a Courier Service Specialist!
Location Inverness / Elign - Shift Pattern Any 5 days over 7 - £5000 Car Allowance due to geographical location.
Ready to be at the heart of the action?
Step into afast-pacedrole where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile.
If you thrive onproblem-solving, supporting others, and driving service excellence, this is your moment.
This isa great timeto be joining us!
We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
What Youll Be Doing Day to Day as our Courier Service Specialist
As a Courier Service Specialist , youllbe theon-sitechampion keepingour Delivery Unitsrunning like clockwork.
From supporting and guiding couriers to ensuring parcels are ready for collection, youllbe the steady hand ensuring efficiency, compliance, and reliable service.
Youlloversee daily activity, tackle issues before they escalate, and keep the operation flowing seamlesslyso our customers get thegreat experiencethey expect.
Responsibilities
Support the onboarding of new couriers andallocatework effectively.
Monitor parcel scanning, courier readiness and ensure compliance throughout the process.
Address local issues such as late couriers, scanning delays, or missing parcels before escalating.
Use the Service Tracker to raisetimely, transparent escalations when needed.
Support couriers with manifests, routing, and operational queries.
Provide daily operational feedback to the Territory Manager to optimise performance.
Interested?
Heres What Youll Need to Succeed
A current UK driving licence .
Solid understanding of the self-employed courier model .
Experience working in a fast-paced, customer-focused operational environment .
Strongproblem-solving , organisation, and attention to detail.
Confident communication skills and the ability to spot and escalate risks quickly .
TPBN1_UKTJ
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