At a Glance
- Tasks: Lead quality management across two sites, ensuring compliance and driving improvements.
- Company: Join a dynamic engineering and manufacturing team focused on quality excellence.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Opportunity to mentor a team and foster cross-site collaboration.
- Why this job: Shape quality standards and drive innovation in a collaborative environment.
- Qualifications: 3+ years in quality management, manufacturing experience, and strong auditing skills.
The predicted salary is between 40000 - 45000 £ per year.
Our engineering and manufacturing clients are seeking a UK Quality Manager to join their growing team. The UK Quality Manager will split their time across 2 sites: Farnborough and Fareham, so you must be commutable and able to visit both.
Duties & Responsibilities:
- Production & RMA Quality
- Define and ensure compliance with workmanship standards across both sites, including but not limited to painting, plating, welding (Def Stan), IPC-A-610 and IPC/WHMA-A-620.
- Align and harmonise technician training and SOPs in partnership with production teams and Quality Engineers at each site.
- Measure and report internal failure rates; implement corrective actions to reduce internal and external failure costs across both sites.
- Facilitate cross-site learning and standardisation of quality controls.
- Supplier Quality
- Work with Procurement teams at both sites to manage supplier approval processes and ensure ERP systems are accurate and aligned.
- Monitor and report supplier performance and lead quality improvement activities with Procurement to reduce failure costs.
- Drive standardisation of supplier performance metrics and feedback loops.
- QMS / EMS
- Ensure continued ISO 9001 certification for both sites, with all internal audits and management reviews completed on schedule.
- Manage all QMS/EMS documentation and change control to reflect current practices and UK-wide alignment.
- Host NQA audits for both sites, targeting zero non-conformities.
- Ensure compliance with all applicable mandatory environmental legislation at both sites and maintain necessary records in line with legal requirements.
- Health & Safety
- Ensure legal and company H&S responsibilities are met at both sites.
- Conduct and review H&S risk assessments, policies, and accident investigations.
- Ensure near-miss and incident reporting is consistent and leads to meaningful action.
- Oversee H&S training, safe systems of work, equipment checks, and competence reviews across both sites.
- Customer Interface
- Act as lead QHSE contact for both sites during customer visits and communications.
- Manage the customer complaints process ensuring swift response, investigation, resolution, and communication.
- Support the customer satisfaction survey process and maintain all customer-specific quality documentation.
- Team Management
- Lead, mentor, and support Quality Engineers and supporting roles across both sites.
- Set and monitor individual and team objectives, including daily/weekly priorities.
- Conduct performance reviews and escalate concerns where appropriate.
- Foster consistency and shared purpose between sites, encouraging collaboration.
Required skills & experience:
- 3 years+ experience within a quality management position.
- Experience working within a manufacturing environment.
- Experienced auditor.
- Demonstratable track record of quality improvements and rework reduction.
Working hours: 38 hours per week Monday-Friday. Must be able to travel to both Farnborough and Fareham.
UK Quality Manager in Farnborough employer: All The Top Bananas
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