At a Glance
- Tasks: Assist Audiologists and provide exceptional customer service in hearing care.
- Company: Scrivens Opticians & Hearing Care, a family-run business with a supportive culture.
- Benefits: Full training, flexible hours, competitive salary, and generous staff discounts.
- Other info: Mobile role requiring a full clean driving licence; great opportunities for progression.
- Why this job: Make a real difference in people's lives while developing your career in hearing care.
- Qualifications: Friendly attitude, strong communication skills, and willingness to learn.
The predicted salary is between 31500 - 38500 £ per year.
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you will play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. You will be the friendly face our customers rely on - from initial consultation to aftercare.
This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people's lives.
Responsibilities
- Assist with hearing screening and pre-consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow-up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day-to-day smooth running of the hearing care service in-branch and medical centres
- Stay informed about hearing care products and developments
What we're looking for
We are looking for someone with a friendly, patient-focused approach and excellent communication skills. Strong organisational and problem-solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
What we offer
- Full training and development including the potential to progress to a Hearing Aid Audiologist
- A supportive, family-run working environment
- Flexible working patterns
- Competitive salary and benefits
- Opportunities to work across both hearing and optical services
- 28 days annual leave including bank holidays (pro-rata)
- Generous staff discount scheme
Hearing Care Assistant (HCA) - East Devon Medical Centres in Exeter employer: All The Top Bananas
At Scrivens Opticians & Hearing Care, we pride ourselves on being an excellent employer, offering a supportive, family-run environment where our Hearing Care Assistants can thrive. With full training and development opportunities, including the potential to progress to a Hearing Aid Audiologist, we foster a culture of growth and collaboration. Located in East Devon, our team enjoys flexible working patterns, competitive salaries, and a generous benefits package, making it a truly rewarding place to work for those passionate about making a difference in people's lives.
