At a Glance
- Tasks: Lead exceptional food and hospitality operations, driving innovation and guest experiences.
- Company: Join Levy, part of Compass Group, the world's largest catering company.
- Benefits: Competitive salary, healthcare, 23 days' leave, and family-friendly perks.
- Other info: Inclusive culture with growth opportunities and a commitment to sustainability.
- Why this job: Be a key player in delivering legendary experiences at iconic venues.
- Qualifications: Senior leadership experience in large-scale hospitality and strong people skills.
The predicted salary is between 50000 - 65000 £ per year.
Competitive Salary + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
Overview: Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. Our ambition is continued growth across the UK and continental Europe. At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues.
ROLE PURPOSE: A high-profile leadership role responsible for delivering exceptional food, beverage, and guest experiences that align with the client's vision, brand, and standards. The Head of Operations will lead and develop high-performing teams across the venue, driving service excellence, innovation, and operational consistency while continually evolving the guest experience.
KEY RESPONSIBILITIES:
- Lead the delivery of exceptional food, beverage, and hospitality operations across the venue.
- Work closely with clients and stakeholders to develop and deliver operational strategies and innovation projects.
- Maintain consistently high standards across service, product quality, brand presentation, and guest experience.
- Drive a strong guest-focused and health & safety culture throughout the venue.
- Monitor industry trends and implement continuous improvement initiatives.
- Build strong client relationships and ensure successful delivery of events and functions.
- Take full financial accountability for budgets, forecasting, P&L performance, labour, and operating costs.
- Use performance data and analytics to identify growth opportunities and improve efficiencies.
- Support business growth through strong commercial awareness and collaboration with sales and marketing teams.
- Recruit, lead, develop, and retain high-performing permanent and casual teams.
- Create a positive, inclusive, and engaged team culture focused on hospitality excellence.
- Ensure compliance with all Health & Safety, Food Safety, and company standards.
- Drive menu and product development alongside culinary and marketing teams.
PERSON SPECIFICATION:
- Senior food & beverage leadership experience within large-scale hospitality or event environments.
- Strong people leadership and team development skills.
- Commercially driven with experience managing budgets and P&L performance.
- Excellent stakeholder management and communication skills.
- Passionate about hospitality, food, and guest experience.
- Experience leading operational change and improvement projects.
- Resilient, adaptable, and comfortable working in a fast-paced environment, including evenings and weekends.
What you'll get in return: Competitive salary with bonus and full company benefits, 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, healthcare & wellbeing, mental health support, family benefits, perks & discounts, financial wellbeing, development opportunities, meals on duty included.
Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
Head Of Operations - EICC in Edinburgh employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Head Of Operations - EICC in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like All The Top Bananas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to All The Top Bananas
Don't be shy about reaching out to All The Top Bananas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Of Operations - EICC in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about All The Top Bananas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at All The Top Bananas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
