At a Glance
- Tasks: Lead a team to provide person-centred support for individuals with learning disabilities.
- Company: Join a charity dedicated to empowering people with learning disabilities in North-West London.
- Benefits: Enjoy 21 days holiday, pension scheme, and career development opportunities.
- Other info: Dynamic role with opportunities for growth and community engagement.
- Why this job: Make a real difference in the lives of individuals and their families.
- Qualifications: NVQ Level 3 in Health & Social Care or higher, with relevant experience.
The predicted salary is between 31936 - 35027 £ per year.
Kisharon Langdon UK has an exciting opportunity for a Service Manager to join their growing team in North-West London.
Salary: £31,936 - £35,027 (dependant on qualification)
Hours: 36 hours per week
Location: North-West London
About Us:
Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with a learning disability and autistic people to thrive and realise their ambitions and aspirations. Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.
The Role:
The Service Manager is responsible for ensuring the organisation provides a person-centred service to all members, building relationships with them, their families and the local community. The role is responsible for the supervision and management of a team of support workers, writing care and support plans and rota planning. The post holder will also be responsible for team management for annual leave, appraisals, performance management and any employee relations issues. The Service Manager will work in partnership with the Registered Manager to deliver against all strategic objectives within the operations division.
Key Responsibilities:
- To work alongside the Registered Manager, organising and writing care and support plans, and risk assessments. Also supporting staff to provide person centred services to our members, adhering to organisational policies and procedures and quality systems.
- To be responsible for the delivery of the service which takes into account all of the day-to-day operational requirements, and also quality measurements and monitoring.
- To deputise for the Registered Manager and be the responsible manager in their absence carrying out all the duties that this position entails.
- To ensure the service has the required level of resources to support members, including ensuring that the service is fully staffed according to agreed levels.
- To ensure that all members are aware of all social, recreational, and community opportunities and events and facilitate necessary access.
About You:
- Qualified to NVQ in Health & Social Care - Level 4 / RMA or Level 5 Diploma, or currently working towards. Minimum requirement Level 3.
- You will have experience in rota planning in line with contracted care needs across a 24-hours, 7-day rota.
- You will have previous experience of financial management, budget control, line management and working with adults with a learning disability and autistic people.
- You will have the ability to address and respond to employee issues in a fair and consistent manner, including informal and formal performance management.
- You will have working knowledge of regulatory body inspection processes and documentation, and of CQC fundamental standards including safeguarding procedures and processes.
- You will have the ability to work flexibly and participate in the on-call rota as well as a full, clean driving licence and use of own vehicle.
What we offer:
- 21 days paid holiday per holiday year which increases with length of service, in addition, you are entitled to bank and public holidays and major Jewish festivals. (Pro-rated for part time staff).
- Company Pension scheme.
- Occupational Sick Pay after a qualifying period, which increases with length of service.
- Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues.
- Development and career progression opportunities.
Applications: please supply your most recent updated CV and short cover letter detailing the skills and experience that make you suitable for this role.
Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. We cannot offer Visa Sponsorship at this time, all applicants will need to demonstrate the right to work in the UK.
To submit your CV for this opportunity click Apply now!
Service Manager in Edgware employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Edgware
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like All The Top Bananas, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Edgware
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
