Hire Controller in Eastleigh

Sweeptech solves waste management problems sustainably, through unique processes, innovation and technology.
We provide a wide range of services, including waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency flood response.
Our team is committed to delivering excellent client service through efficiency, reliability, integrity and by offering the best value.
The Role:
You will be responsible for the efficient day-to-day running of the hire desk for Road Sweeper operations across the South Coast region. This is a customer-focused role, ensuring effective scheduling, maximum fleet utilisation, and smooth coordination between customers and drivers. You will assist the deputy GM in completing the weekly payroll spreadsheet for depot drivers and ensuring payroll accuracy for the depot.
Key Responsibilities:
Manage incoming calls, emails, and booking requests in a professional and timely manner
Schedule and allocate Road Sweeper jobs to drivers, ensuring maximum fleet efficiency
Use the TeamLeaf operations system to plan, schedule, and update jobs in real time
Complete and manage the weekly payroll spreadsheet for depot drivers, ensuring accuracy and timely processing
Ensure all drivers training qualifications and training agreements are updated regularly
Ownership of National Contract HSS and their system Brenda
Effective collaboration with the National Hire Desk
Prepare daily work schedules and provide drivers with clear, accurate job details
Conduct and record end-of-shift debriefs with drivers
Proactively communicate with customers regarding bookings, delays, or issues
Accurately input and manage job data to support operational tracking and invoicing
Check and confirm completed works to assist the Finance team with invoicing
Maintain strong communication with drivers to support smooth daily operations
Support the General Manager and wider team as required
Duties and Responsibilities:
Follow all Health & Safety policies and procedures at all times
Ensure compliance with relevant environmental legislation
Report any accidents, incidents, or hazards in line with company procedures
Support a proactive safety culture across operations
Assist with driver briefings and daily communications where required
Contribute to maintaining an organised, efficient, and professional hire desk function
Attend team meetings and contribute to operational improvements
Carry out additional duties as required by management
Requirements:
Strong communication skills with the ability to manage customers confidently
Organised and methodical approach to workload and scheduling
Ability to prioritise tasks and work under pressure
Positive, proactive attitude with a team-focused approach
Good level of computer literacy (including Microsoft Word and Excel)
Ability to learn and effectively use the TeamLeaf system
Punctual, reliable, and able to meet deadlines
Flexible approach to working hours when required
Essential Skills:
High attention to detail
Excellent verbal and written communication
Ability to work independently and use initiative
Strong customer service skills
Good understanding of operational processes
Desirable Skills:
Previous experience in a hire desk or transport planning role
Experience using scheduling or operations systems (TeamLeaf preferred)
Knowledge of Road Sweeper operations (preferred but not essential)
Ability to work in a fast-paced environment
Schedule:
45 hours per week
Monday to Friday
Our Vision
At Sweeptech, we are committed to building a respected and responsible environmental services businessone that supports cleaner communities, safer operations, and a more sustainable future.
Our ambition is to be recognised not only for the quality of our service but for how we go about delivering itwith integrity, care, and a focus on continuous improvement.
We are proud to have received independent national recognition for Environmental Leadership , Innovation and Technology , and Health and Safety Best Practice, being testament to the efforts of our people, the strength of our partnerships, and our commitment to doing things the right way.
Our Core Values
1. Responsibility
We take ownership of the impact of our services on the environment, our people, and the communities we serve. We work with care, transparency, and a belief that business should be a positive force.
2. Integrity
We act with honesty, consistency, and fairness, earning trust through actions, not just words.
3. Respect
We create an inclusive environment where all individuals are valued and supported. Respect for people, places, and perspectives is embedded in how we work.
4. Health & Safety First
Safety is central to our culture. From our depots and recycling centre to every customer site, we apply the highest standards to protect people and prevent harm. Our national award for Health and Safety Best Practice reflects this commitment.
5. Sustainability
We continuously look for smarter, cleaner ways to operate. Our investment in innovation helps us reduce environmental impact and support our clients' sustainability goals.
6. Community
We recognise our role in the communities we operate increating local employment, supporting social value initiatives, and building relationships that last.
7. Excellence
We take pride in delivering dependable, high-quality services. National awards for innovation and environmental performance are the result of our teams focus on doing the job wellevery time.
Were proud to be an equal opportunities employer and are committed to creating a welcoming, inclusive workplace. We encourage applications from all people who see the advertised role is for them. If you need any reasonable adjustments at any stage of the recruitment process, please let us know well be happy to help.

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