E-Commerce/ Online Sales Assistant

E-Commerce/ Online Sales Assistant

Full-Time 13.8 - 13.8 £ / hour (est.) No working from home possible
All The Top Bananas

At a Glance

  • Tasks: Create and manage product listings, improve visibility, and support online sales growth.
  • Company: Dynamic e-commerce company with a focus on innovation and teamwork.
  • Benefits: Competitive hourly rate, flexible working hours, and opportunities for skill development.
  • Other info: Great opportunity for career growth in a supportive team.
  • Why this job: Join a fast-paced environment and make an impact in the world of online sales.
  • Qualifications: Experience in e-commerce or online sales, strong writing skills, and attention to detail.

The predicted salary is between 13.8 - 13.8 £ per hour.

This is a hands-on role focused on creating strong product listings, improving search visibility, managing online marketplaces, and supporting sales growth. You will work across platforms including eBay, Amazon, Storefeeder and the company website.

What We Are Looking For

We are looking for a proactive and detail-focused individual who can take ownership of online listings and support ecommerce performance. You should be commercially aware, comfortable creating high-quality listings, improving visibility, handling customer queries, and contributing to the overall sales process. Ideal for someone who enjoys ecommerce, marketplaces and practical online selling.

Key Responsibilities

  • Create, upload and manage product listings across eBay, company websites and online marketplaces
  • Write clear, accurate and sales-focused product descriptions
  • Research keywords and optimise listing titles for SEO and marketplace visibility
  • Improve product pages to increase enquiries, visibility and sales conversion
  • Upload, organise and edit product images where required
  • Monitor competitor listings, pricing and product presentation
  • Respond to customer enquiries quickly and professionally
  • Support conversion of online enquiries into completed sales
  • Maintain and update listings based on stock availability and changes
  • Support the management and maintenance of company websites
  • Assist with basic SEO improvements across listings and web pages
  • Prepare shipping labels and support picking and packing where required
  • Liaise with warehouse and dispatch teams regarding stock and deliveries
  • Track sales, returns, refunds and customer activity
  • Maintain accurate stock and consumables records using spreadsheets
  • Support online promotions, posts, email campaigns and advertising
  • Review sales performance and suggest improvements to listings and pricing
  • Carry out any additional duties as required within the role

Skills and Experience

Essential

  • Previous experience in ecommerce, online sales, marketplaces or product listings (personal selling experience considered)
  • Strong written English and attention to detail
  • Experience writing product descriptions or online sales content
  • Understanding of SEO, keywords and search visibility
  • Confident using computers, spreadsheets and online systems
  • Ability to manage multiple listings, customer queries and tasks simultaneously
  • Experience handling customer enquiries, complaints or returns
  • Organised, reliable and able to work independently and as part of a team
  • Strong commercial awareness with a focus on increasing sales
  • Stock management awareness, including consumables tracking

Desirable

  • Experience using Shopify or other ecommerce platforms
  • eBay and Amazon seller experience
  • Experience using Storefeeder
  • Basic photo editing or Adobe Photoshop skills
  • Experience with Google Analytics or Google Ads
  • Social media or marketplace promotion experience
  • Experience with courier booking, shipping and order processing
  • B2B or trade sales experience
  • Knowledge of recycling or reuse industries
  • Familiarity with TV or laptop parts

E-Commerce/ Online Sales Assistant employer: All The Top Bananas

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All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land E-Commerce/ Online Sales Assistant

Get to Know Your E-commerce Community

Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like All The Top Bananas are looking for when hiring for a E-Commerce/ Online Sales Assistant.

Showcase Your Skills with an Online Portfolio

In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to All The Top Bananas for the E-Commerce/ Online Sales Assistant, a tangible demonstration of your skills could make a huge difference.

Attend E-commerce Events and Conferences

Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at All The Top Bananas as a E-Commerce/ Online Sales Assistant, rub shoulders with their representatives when possible!

Utilise Company Resources

Don’t forget to check out All The Top Bananas’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce/ Online Sales Assistant.

We think you need these skills to ace E-Commerce/ Online Sales Assistant

E-commerce Experience
Product Listing Management
SEO Knowledge
Keyword Research
Customer Service Skills
Attention to Detail
Written Communication Skills

Some tips for your application 🫡

Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at All The Top Bananas, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.

Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with All The Top Bananas's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.

Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.

Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at All The Top Bananas. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.

How to prepare for a job interview at All The Top Bananas

Show Off Your E-commerce Know-How

In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that All The Top Bananas uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.

Portfolio Power: Showcase Your Results

For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.

Technical Questions: Prep for the Specifics

Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!

Engage in a Conversational Style

Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at All The Top Bananas. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!