At a Glance
- Tasks: Service, repair, and install photocopier equipment while ensuring top-notch customer satisfaction.
- Company: Agilico Workplace Technologies, a fast-growing tech company with a passion for employee development.
- Benefits: Competitive salary, 23+ days holiday, healthcare plan, and flexible working arrangements.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: 3 years of field service experience and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Agilico Workplace Technologies is a fast-growing technology business with offices located across the UK. Our aim is to provide high quality business solutions tailored to individual customer requirements. We are passionate about our employees and looking for highly motivated individuals that want to carve a successful career with us. Due to our continued success, we are looking to employ an experienced service engineer to cover Scotland.
Service Engineer - The Role:
The job requires a motivated self-starter who is thorough and wanting to see a task through to conclusion. You should be co-operative, methodical and most importantly a team player. Once a customer has requested a call-out, you will be the first person on site to assess/resolve the fault on their photocopier and must therefore be an enthusiastic worker with excellent communication skills and a can-do attitude.
Key responsibilities include, but are not limited to:
- Service, repair & install various types of photocopier equipment, which may require connecting to the clients network in accordance with the Mandatory Call Procedure.
- Establish and maintain professional relationships and communicate in a professional manner with customers, team members, managers and other departments.
- Discuss service problems in a polite and informative manner with clients and provide a post call summary of the fault, outcome and actions to the relevant person.
- Signal commercial opportunities to the Sales & Marketing Departments via sales lead generation form.
- Maintain customers equipment and devices to the highest standards to achieve individual KPIs.
- Maintain and manage car stock as/when needed.
- Understand and account for the Health & Safety risks involved when repairing machines.
- Assist with workshop and warehouse activity as/when required.
- Suggest improvements to the Company's systems, practices and procedures wherever possible.
Experience & Skillset:
- 3 years of field photocopier service experience.
- Ability to work on a client's network, along with troubleshooting experience for print/scan and other utilities.
- Full UK Driving License essential.
- Excellent communication skills.
- DBS check required upon commencing employment.
Benefits:
- 23 days holiday plus bank holidays, rising to 28 days.
- Stakeholder pension scheme.
- Benefits hub.
- Healthcare cash plan.
- Cycle to work scheme.
- CSR Volunteer Day.
- Life Assurance.
- Referral bonuses.
- Comprehensive EAP scheme.
- Flexible working arrangements.
If you feel this role fits your skillset, experience, and personal development goals, then we would love to hear from you!
Field Engineer (MFD) in Dunfermline employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer (MFD) in Dunfermline
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to All The Top Bananas as a field sales pro!
✨Scout Out the Competition
Research potential competitors for All The Top Bananas and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up All The Top Bananas’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Engineer (MFD) in Dunfermline
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at All The Top Bananas, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at All The Top Bananas, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at All The Top Bananas.
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that All The Top Bananas offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in All The Top Bananas but also helps you get a feel for whether you’d thrive in that environment.
