At a Glance
- Tasks: Be the friendly face of the company, managing reception and admin tasks.
- Company: Join a supportive team in Dumfries and Galloway.
- Benefits: Earn £13.45 per hour with a Monday to Friday schedule.
- Other info: Potential for contract extension until February 2027.
- Why this job: Gain valuable experience in a fast-paced environment while covering maternity leave.
- Qualifications: Previous reception and admin experience in a busy setting is essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
Temp - Reception/Admin position (Maternity Cover) Starting May - end of December 2026 (possibly until February) Monday - Friday 9am - 5pm with 30 minute lunch break Pay - £13.45 per hour Location - Dumfries and Galloway Our client based in Dumfries and Galloway are looking for someone to join their team on a temp basis to cover maternity leave.
This position would be starting 18th May and will be until end of December 2026 but there's a good chance it will extend until February 2027 but that will be confirmed nearer the time.
The job.
You will be the first point of contact for the business and will be sitting at their reception desk along with a colleague.
The reception desk can be quite busy at times and their office is fast paced and very reactive so please only apply for this role if you are used to working in a fast paced reception/admin office.
Meeting and greeting customers who have appointments Announcing guest's arrivals to the correct person Answering phones call and transferring Daily admin duties Working with MS word and Excel Recording data Placing online orders Helping colleagues with any other requirements Skills needed Previous reception experience Admin experience in a fast-paced environment Word and Excel If you have the skills needed and are available to start a new position asap please submit your CV and we will be in touch.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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Reception/Admin in Dumfries employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Reception/Admin in Dumfries
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like All The Top Bananas.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like All The Top Bananas. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Reception/Admin in Dumfries
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to All The Top Bananas.
How to prepare for a job interview at All The Top Bananas
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in All The Top Bananas's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services All The Top Bananas offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
