At a Glance
- Tasks: Manage customer orders and build strong relationships with clients.
- Company: Dynamic FMCG manufacturing company in Wrexham.
- Benefits: 25 days holiday, private medical scheme, and a personal pension plan.
- Other info: Great opportunity for career growth and development in a supportive team.
- Why this job: Join a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Degree level education and experience in order processing or demand planning.
The predicted salary is between 35000 - 38000 £ per year.
Customer Demand Coordinator Competitive Salary Monday - Friday / Days Wrexham Our client based in the Wrexham area is currently looking for a Customer Demand Coordinator to join their team on a permanent basis.
Performance Objectives Manage and process complex order management activities.
Build face-to-face relationships with customers and become the primary contact for any factory-based customer service communication.
Coordinate latest customer demand ensuring that accurate forecast information is entered into the system to enable short term planning whilst tracking forecast against actual customer demand.
Proactively monitor customer forecasts vs. stock targets and requirements, whilst identifying and communicating any potential issues.
Chair and facilitate regular customer demand calls to review profile of key items to ensure accurate forward forecasts.
Maintain effective communication with the Sales team and other departments i. e.
Quality, Finance on all customer related issues.
Ensure OTIF target is met for allocated customers and provide improvement strategies.
Provide back up to other team members to ensure seamless order flow.
Handle customer complaints and customer returns, ensuring timely responses on outstanding issues are met.
Ensure customer requirements are clearly defined, and master data is maintained in SAP.
Support, change and drive best in class process improvements related to order fulfilment and demand planning process.
Person Specification The ability to engage and influence across a range of business functions is essential.
Experience of Order processing, Demand & Supply Planning processes.
Self-motivated and enthusiastic.
Pro-active and flexible manner.
Passion for achieving customer and business needs.
Effective team player.
Good attention to detail, accurate.
Excellent interpersonal skills and the ability to communicate effectively.
Strong Excel and MS Package Skills.
SAP experience desirable.
Educated to degree level or equivalent.
Experience of working in a fast-paced FMCG manufacturing environment.
Benefits 25 days plus bank holidays.
Personal Pension Scheme Private Medical Scheme Cycle to Work gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.
Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible.
Thank you for your interest in this role and we look forward to working with you in the future.
TPBN1_UKTJ
Customer Demand Coordinator employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Customer Demand Coordinator
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at All The Top Bananas, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Customer Demand Coordinator.
We think you need these skills to ace Customer Demand Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at All The Top Bananas. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research All The Top Bananas and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at All The Top Bananas
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at All The Top Bananas.
✨Research Specific Challenges Faced by All The Top Bananas
Look into any unique supply chain challenges All The Top Bananas might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
