At a Glance
- Tasks: Support residents in retirement housing and ensure their safety and well-being.
- Company: Not-for-profit organisation dedicated to providing housing for older people.
- Benefits: 25 days' annual leave, pension scheme, employee assistance programme, and referral bonuses.
- Other info: Opportunity to connect with residents and foster community engagement.
- Why this job: Make a real difference in the lives of older residents while enjoying a varied workday.
- Qualifications: Two years of housing experience and strong communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
A scheme manager's job is varied and no two days are the same! You'll support our residents in Crowborough at our retirement housing schemes. We are proudly not for profit and providing housing for older people is at the heart of what we do.
About You
You're a people person with a can-do attitude. You'll use your initiative to support residents and signpost them to key services and agencies. You'll have good attention to detail and good knowledge of health, housing and social issues, with previous housing experience. You'll be able to identify the needs of individuals, be empathic and make sure our sheltered schemes are safe and secure. A keen listener, you'll put residents at the heart of everything you do.
Your Rewards
- 25 days' annual leave (plus bank Holidays)
- Contributory pensions scheme, with employer contributions
- Dedicated Employee Assistance Programme providing confidential support and advice
- Refer a Friend bonus scheme
- Access to Blue Light Card benefits
Responsibilities include:
- Dealing with day to day enquiries relating to the schemes
- Supporting residents to live independently and working with external agencies to make sure residents get access to the right services.
- Ensuring the scheme is safe and all health and safety checks are carried out in line with policies and procedures.
- Monitoring budgets and service charge accounts and making sure residents' homes are well maintained and repairs completed to a high standard.
- Taking ownership and fully investigating any complaints received including anti-social behaviour.
- Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standard
- Letting properties and making sure new residents feel welcomed
- Connecting with residents, to encourage inclusion in social events
Candidate Requirements
- At least two years housing experience in a similar or related field (essential)
- A good knowledge of health and social issues that may affect our residents
- Good computer skills
- Ability to deal with challenging and emergency situations in a calm manner
- Excellent customer service and communication skills
- Due to the locations of some of Sussex Housing & Care's schemes it is necessary that the post holder is able to drive and has access to their own vehicle for work purposes
Location: Nevill Court / Nevill Close & The Rowans, Crowborough, TN6 1UW
Hours: 35 Hours per week (Monday - Friday)
Closing date for applications is 26th July.
Please note that we may close the advert as soon as we receive sufficient volume of suitable applications.
Scheme Manager in Crowborough employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Crowborough
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like All The Top Bananas, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Scheme Manager in Crowborough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
