At a Glance
- Tasks: Manage credit policies, collect debts, and maintain customer relationships.
- Company: Join a dynamic company focused on financial stability and growth.
- Benefits: Competitive salary, pension scheme, and professional development opportunities.
- Other info: Opportunity to work in a supportive team environment with career growth.
- Why this job: Make a real impact on cash flow and customer satisfaction.
- Qualifications: Experience in credit control or finance, strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for a Credit Controller who will be responsible for managing the company's credit policies and procedures, ensuring timely collection of outstanding debts, minimising bad debt exposure, and maintaining positive relationships with customers.
The role supports healthy cash flow and contributes to the overall financial stability of the business.
Key Responsibilities Credit Management Assess and monitor customer creditworthiness.
Set up and maintain customer credit accounts and limits.
Review and approve credit applications in accordance with company policies.
Regularly review customer credit limits and payment performance.
Debt Collection Proactively manage the sales ledger and aged debt portfolio.
Contact customers via telephone, email, and written correspondence to collect overdue payments.
Negotiate payment plans where appropriate.
Escalate problematic accounts and recommend legal action when necessary.
Account Reconciliation Reconcile customer accounts and investigate discrepancies.
Resolve invoice, payment, and account queries promptly.
Liaise with internal departments to ensure billing accuracy and timely issue resolution.
Reporting Produce weekly and monthly aged debt reports.
Monitor key performance indicators relating to debtor days and collection performance.
Provide updates to management on high-risk accounts and collection activities.
Relationship Management Build and maintain professional relationships with customers.
Work closely with Sales, Customer Service, and Finance teams to support effective credit control processes.
Deliver excellent customer service while ensuring adherence to credit terms.
Skills and Experience Essential Previous experience in a Credit Control, Accounts Receivable, or Finance role.
Strong understanding of credit control procedures and debt collection techniques.
Excellent communication and negotiation skills.
High level of accuracy and attention to detail.
Strong organisational and time management skills.
Proficiency in Microsoft Excel and accounting software.
Desirable Knowledge of legal debt recovery procedures.
AAT qualification or equivalent finance qualification.
Key Competencies Communication and interpersonal skills Negotiation and influencing Problem-solving and analytical thinking Customer focus Resilience and persistence Attention to detail Ability to work independently and as part of a team Key Performance Indicators (KPIs) Reduction in overdue debt.
Achievement of debtor day targets.
Cash collection performance against monthly targets.
Accuracy of customer account records.
Resolution time for account queries.
Salary £30,000 -£35,000 per annum Benefits Pension scheme Annual leave entitlement Professional development opportunities
TPBN1_UKTJ
Credit Controller employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like All The Top Bananas. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to All The Top Bananas.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on All The Top Bananas's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with All The Top Bananas.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at All The Top Bananas will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former All The Top Bananas employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
