The Role: National Account Manager
Salary: £45-£50k base plus company bonus
Location: Coventry
Status: Hybrid Role
About the Role
Were looking for an experienced and proactive Account Manager to join a growing team and play a key role in developing long-term client relationships.
In this role, youll act as a trusted advisor to your portfolio of clients, delivering an exceptional customer experience while identifying opportunities to support growth and strengthen partnerships. Youll work closely with teams across the business to ensure clients receive outstanding service, innovative solutions, and measurable results.
This is an excellent opportunity for someone who enjoys building relationships, taking ownership, and making a genuine impact within a values-driven business.
What Youll Be Doing
Manage proactive communication and account activity across your client portfolio
Build strong, long-term relationships with key client stakeholders
Resolve high-impact or escalated client issues with urgency, professionalism, and empathy
Work collaboratively with Design, Supply Chain, and Operations teams to deliver excellent client outcomes
Identify opportunities for upselling, cross-selling, and referrals within existing accounts
Lead structured client review meetings and provide valuable performance insights
Monitor account performance, market trends, and client developments to support future growth
Contribute to continuous improvement initiatives focused on enhancing the client experience
What Were Looking For
Were looking for someone who can take ownership, tenacious, driven, relationship-led, commercially aware, and passionate about delivering exceptional service.
Ideal Candidate Profile:
A proven track record within an Account Management or client-facing role
Strong relationship-building and communication skills
The ability to engage confidently with stakeholders at all levels
A proactive and solutions-focused approach
Commercial awareness with the ability to balance client needs and business objectives
High levels of organisation, ownership, and professionalism
A growth mindset with the ambition to continuously develop and improve
Someone who can demonstrate stability within their employment.
Why consider this role?
As a family business seeking to grow by 30% year on year values are at the heart of everything they do:
They Make It Happen
Inherent Integrity
Legendary Service
Learning to Work Smarter
Youll be joining a supportive, ambitious, and collaborative team environment where your contribution genuinely matters. This is a fantastic opportunity to develop your career within a business that values people, innovation, and long-term success.
TPBN1_UKTJ
National Account Manager in Coventry employer: All The Top Bananas
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