At a Glance
- Tasks: Manage client relationships and coordinate projects in a dynamic construction visualisation environment.
- Company: Join an award-winning construction visualisation company leading the industry.
- Benefits: Negotiable salary, company pension, and hybrid/remote work options.
- Other info: Opportunity for long-term career growth in a supportive team.
- Why this job: Be the key contact for exciting projects and make a real impact in construction.
- Qualifications: Experience in client management and a background in construction is preferred.
The predicted salary is between 35000 - 45000 £ per year.
Location: Hybrid / Remote (UK)
Salary: Negotiable depending on experience
Benefits: Company pension
Join one of the UK's leading construction visualisation companies. Our client is an award-winning construction visualisation company specialising in construction animations, 4D sequencing, logistics planning and visual communications. They work with many of the UK's and US's leading contractors, helping them win projects through compelling visual content for tenders, client presentations and stakeholder engagement.
As the business continues to grow, they are looking for an organised, proactive and client-focused Client Manager to become the main point of contact between the construction clients and internal production team.
The Role
This is a relationship and coordination role focused on delivering an exceptional client experience. Once a project has been secured, you will become the client's primary point of contact throughout the entire project lifecycle, building strong relationships and ensuring clear communication from project kick-off through to final delivery. You will attend Microsoft Teams meetings with clients, gather project information, understand their requirements, coordinate communication between clients and our clients' animators and 3D modellers, monitor progress and ensure projects are delivered on time.
You will play a key role in keeping projects organised, ensuring clear communication between clients and our production team, helping to remove obstacles, and making sure everyone has the information they need to deliver exceptional work on time. Working closely with both clients and our production team, you will help maintain project momentum, keep stakeholders informed, and ensure every project is delivered to the highest standard.
Key Responsibilities:
- Act as the main point of contact for clients once a project has been awarded.
- Build and maintain strong relationships with contractors, bid teams and project stakeholders.
- Attend Microsoft Teams meetings with clients to understand project requirements and objectives.
- Coordinate communication between clients and our clients' animation and 3D modelling teams.
- Produce meeting notes, action lists and follow up on outstanding information.
- Monitor project progress and ensure deadlines remain on track.
- Work closely with the animators and 3D modellers throughout production to ensure everyone has the information they need.
- Keep clients regularly updated on project progress and manage expectations.
- Identify potential delays or issues early and work with both clients and the production team to resolve them.
- Ensure all project information, drawings and client feedback are communicated clearly and efficiently.
- Help ensure every project is delivered on time and to the exceptionally high standards our clients expect.
About You
Our client is looking for someone who enjoys building relationships, is highly organised and thrives in a fast-paced environment. You'll ideally come from a construction background and understand how construction projects, tender submissions and client teams operate. Experience working with Tier 1 contractors, bid teams, consultancies or construction project teams would be highly advantageous.
Previous experience in a client-facing coordination, account management, client services or project support role.
A construction industry background.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Confidence in leading client meetings and communicating with senior stakeholders.
The ability to manage multiple projects simultaneously while maintaining excellent attention to detail.
A proactive approach to problem-solving.
The ability to build strong working relationships with both clients and internal teams.
A genuine passion for delivering outstanding client service.
What They Offer:
- Competitive salary, is negotiable depending on experience.
- Company pension.
- Hybrid / Remote working.
- The opportunity to work with many of the UK's and US's leading construction contractors.
- A friendly, supportive and growing team.
- Long-term career progression within an innovative specialist business.
Apply Now
If you enjoy building strong client relationships, keeping projects organised and ensuring exceptional service from start to finish, our client would love to hear from you. Join a growing business at the forefront of construction visualisation and help deliver award-winning projects for some of the construction industry's leading contractors.
Client Manager employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Client Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like All The Top Bananas, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Client Manager at All The Top Bananas.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
