At a Glance
- Tasks: Lead the sales team and ensure store operations run smoothly.
- Company: Dynamic retail environment focused on customer experience.
- Benefits: Competitive pay, team development opportunities, and a vibrant work culture.
- Other info: Join a passionate team and grow your career in retail.
- Why this job: Make a real impact on customer satisfaction and team success.
- Qualifications: Retail management experience and strong coaching skills required.
The predicted salary is between 25000 - 31200 £ per year.
Job
Overview: Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required.
- Dimensions
- Financial: Store KPIs
- People: indirectly lead the store team members
Impact: Impacts on the consumer experience in store and on the achievement of the stores KPIs
Responsibilities
- Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators
- Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
- Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop.
- Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations
- Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience
- Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales
- Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store
- Provide regular feedback to the team to motivate and engage to improve performance where required.
- Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues
- Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager
Qualifications
- Good retail experience including in a management role, leading a team
- Strong coaching skills
- Effective communicator who can provide clarity to individuals or team on what is required of them and why
- Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
- Proficient in supporting with people processes and team development
- Good experience in delivering and exceeding sales and targets
- Proactive with good organisation skills to initiate completion of tasks without direction or supervision
- Good commercial skills
- IT proficient with the ability to use a range of systems to manage in store activity
- Good knowledge of and experience in Visual Merchandising
This document describes the general nature and level of work only.
It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job.
Other activities, duties, and responsibilities may be added at any time.
This description may be changed at the company's discretion at any time, with or without notice.
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Sales & Service Manager in Cirencester employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Sales & Service Manager in Cirencester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Service Manager at All The Top Bananas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including All The Top Bananas. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Service Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Service Manager in Cirencester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for All The Top Bananas:When writing your cover letter, make sure to tailor your message specifically for All The Top Bananas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at All The Top Bananas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show All The Top Bananas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show All The Top Bananas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with All The Top Bananas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
