At a Glance
- Tasks: Support critical business systems and manage customer incidents in a dynamic team.
- Company: Renowned tech solutions provider with a commitment to employee development.
- Benefits: Hybrid working, competitive salary, structured training, and clear career progression.
- Other info: Flexible work environment with opportunities for continual service improvement.
- Why this job: Join a proactive team and enhance your technical skills while making a real impact.
- Qualifications: Experience in software development, SQL databases, and excellent communication skills.
The predicted salary is between 49500 - 60500 £ per year.
Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual to support critical business systems for their clients. With a hybrid working model, you'll enjoy the flexibility of working remotely several days a week.
Key Responsibilities:
- Provide application support for critical business systems to business customers.
- Deploy and configure software applications to meet customer needs, ensuring error-free delivery.
- Manage customer incidents, problems, and requests within strict Service Level Agreements (SLAs).
- Respond to customer inquiries regarding the features and capabilities of supported applications.
- Create both customer-facing and internal documentation, adhering to company standards.
- Engage in Continual Service Improvement (CSI) activities to enhance service value.
Required Skills and Experience:
- Ability to multi-task effectively in a high-pressure environment.
- Experience of Software Development and Customer Support.
- Experience with SQL databases.
- Knowledge of System Monitoring Solutions.
- Experience supporting bespoke applications.
- Excellent communication skills, with the ability to build strong relationships with internal and external customers.
Why Join? This company is renowned for its excellent reputation in the industry and is committed to the professional development of its employees. You'll benefit from structured training, opportunities to expand your technical knowledge, and a clear career progression path. Additionally, they offer a competitive salary package, including an incentive scheme that recognizes and rewards your contributions.
Apply Now! Send your CV for consideration or contact Alex.
If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.
Application Support Analyst - Chorley employer: All The Top Bananas
Join a leading advanced solutions provider in Chorley, where your role as an Application Support Analyst will be valued and supported through a culture of continuous professional development. Enjoy the benefits of hybrid working, a competitive salary, and structured training opportunities that pave the way for career advancement, all while being part of a dynamic team dedicated to delivering exceptional service to clients.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst - Chorley
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at All The Top Bananas or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to All The Top Bananas.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like All The Top Bananas.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like All The Top Bananas that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Support Analyst - Chorley
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at All The Top Bananas.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at All The Top Bananas and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If All The Top Bananas uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
