At a Glance
- Tasks: Lead a dedicated housekeeping team in a luxury hotel environment.
- Company: Join a prestigious five-star country house hotel in beautiful Wiltshire.
- Benefits: Competitive salary, performance bonus, staff accommodation, and excellent perks.
- Other info: Enjoy ongoing training, career growth, and a supportive team atmosphere.
- Why this job: Make a real impact in luxury hospitality while developing your career.
- Qualifications: Experience in housekeeping supervision and a passion for guest service.
The predicted salary is between 31000 - 31000 £ per year.
An exciting opportunity to join a prestigious five-star luxury country house hotel in Wiltshire, set within 500 acres of beautiful countryside.
Reporting to the Executive Head Housekeeper, you will help lead the daily housekeeping operation, supervising around 10 to 15 colleagues within a wider team of 25 to 30.
Why this opportunity?
- Join a prestigious five-star country house hotel.
- Work across luxury bedrooms, cottages and public areas.
- Lead, support and develop a dedicated housekeeping team.
- Work closely with an experienced Executive Head Housekeeper.
- Develop your career within luxury hospitality.
- Access ongoing training and career development.
- Staff accommodation available, subject to availability.
The Role
You will support the Executive Head Housekeeper with the daily operation of the housekeeping department. Your responsibilities will include:
- Supervising approximately 10 to 15 housekeeping colleagues each day.
- Allocating daily duties and managing workflow.
- Checking bedrooms, cottages and public areas to five-star standards.
- Ensuring housekeeping procedures and standards are followed.
- Supporting training, development and motivation within the team.
- Leading by example and remaining hands-on when required.
- Identifying and resolving quality issues before rooms are released.
- Ensuring guest requests are handled promptly and professionally.
- Supporting the team during busy periods and staffing shortages.
- Working closely with the Executive Head Housekeeper and wider hotel team.
- Attending meetings and training sessions as required.
About You
You are an experienced housekeeping professional with a genuine passion for luxury hospitality. You will have a strong eye for detail, high personal standards and confidence leading a team within a busy hotel. You will bring:
- Previous experience as a Housekeeping Supervisor, Senior Housekeeper, Housekeeping Team Leader or similar.
- Experience within a four or five-star hotel, luxury hotel or country house hotel.
- Strong knowledge of hotel housekeeping standards and room presentation.
- Experience checking bedrooms and public areas.
- Ability to lead, motivate, train and support a housekeeping team.
- Excellent attention to detail and pride in presentation.
- Calm, positive and professional approach under pressure.
- Genuine commitment to exceptional guest service.
- Hands-on approach to housekeeping operations.
- Strong communication and organisational skills.
Desirable Experience
- Five-star or luxury country house hotel experience.
- Opera or another hotel housekeeping system.
- Supervising 10 or more housekeeping colleagues.
- AA or similar luxury hotel standards.
- Luxury bedrooms, suites, cottages or public areas.
Package
- Salary circa £31,000 per annum.
- Performance bonus scheme.
- Service charge, typically £200 to £300 per month.
- 30 days' annual leave.
- Staff accommodation, subject to availability.
- Free staff meals when on duty.
- Free car parking.
- Smart uniform provided.
- Free use of swimming pool, gym, tennis courts and football pitch.
- Discounts on food, spa treatments, spa products and equestrian sessions.
- Preferential hotel room rates.
- Complimentary room nights after the qualifying period.
- Recommend a friend bonus scheme.
- Employee Assistance Programme through Hospitality Action.
- Enhanced employer pension contributions.
- Training, development and promotional opportunities.
Working Pattern
- Full time, 40 hours per week.
- Typical hours approximately 7.00 am to 3.45 pm.
- Minimum of two weekends per month.
- Weekend and Bank Holiday working required.
- Manual role involving lifting and carrying.
Location
Chippenham, Wiltshire. The hotel is set within a rural countryside location and offers staff accommodation, subject to availability. The location is within practical commuting distance of Chippenham, Bath, Bristol and surrounding areas.
To Apply
Please submit your CV for consideration. If you are an experienced housekeeping professional looking for your next step within a prestigious five star luxury hotel, we would love to hear from you.
Housekeeping Supervisor in Chippenham employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Chippenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like All The Top Bananas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to All The Top Bananas
Don't be shy about reaching out to All The Top Bananas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Chippenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about All The Top Bananas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at All The Top Bananas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
