At a Glance
- Tasks: Engage with customers, build relationships, and help clients grow their sales pipelines.
- Company: Supportive telemarketing business focused on meaningful client connections.
- Benefits: Competitive salary, performance incentives, health programme, and career development.
- Other info: Flexible hours available in a collaborative environment.
- Why this job: Join a dynamic team and make a real impact in B2B marketing.
- Qualifications: Experience in customer engagement or a willingness to learn.
The predicted salary is between 25000 - 28000 £ per year.
Are you a confident communicator who enjoys building relationships and creating meaningful conversations? Have you worked in telemarketing or would like to and keen to learn? If so, we are recruiting for a Campaign Executive to join a growing and supportive telemarketing business that helps businesses connect with key decision-makers through high-quality engagement.
This Campaign Executive role is perfect for someone who is motivated to reach achievable targets, understanding a client's needs and expectations, nurturing professional relationships to build a pipeline for future sales growth, and delivering an exceptional client experience.
Working across a range of B2B campaigns, you'll engage with prospective customers, identify opportunities, and help clients develop strong sales pipelines through thoughtful, consultative conversations. As a Campaign Executive, you'll become a trusted first point of contact, representing clients professionally while building long-term engagement that creates real business opportunities.
Key Responsibilities- Build rapport with prospective customers through professional outbound conversations
- Information find and develop and nurture relationships with key decision-makers across multiple sectors
- Qualify opportunities and arrange meetings for clients' sales teams
- Manage and update CRM records, ensuring accurate campaign data
- Understand customer needs, buying processes and future opportunities
- Collaborate with colleagues to improve campaign performance
- Maintain regular follow-up activity to keep prospects engaged
- Deliver a positive customer experience on every interaction
- Experience in customer engagement in a role previously (Retail, hospitality, recruitment would be considered)
- B2B marketing or telemarketing
- Excellent verbal and written communication skills
- Confident and professional telephone manner
- Experience using CRM systems or ability to learn new systems
- Strong organisational skills with the ability to manage multiple campaigns
- Positive, proactive approach with excellent relationship-building skills
- Comfortable researching organisations and identifying key contacts
- Good knowledge of Microsoft Outlook, Word and Excel
Hours: 9am - 5pm Monday to Friday. Full and part time hours are available.
Salary: £25,000 - £28,000 DOE
Benefits: Competitive salary with performance incentives, Company pension, Central Chichester Parking paid for by business, Health & wellbeing programme, Company events and incentives, Career development and progression opportunities, Supportive, collaborative team environment.
Telemarketing Campaign Executive in Chichester employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Telemarketing Campaign Executive in Chichester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at All The Top Bananas. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like All The Top Bananas before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Telemarketing Campaign Executive in Chichester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to All The Top Bananas:Your cover letter is your chance to shine! Tell us why you want to work at All The Top Bananas specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at All The Top Bananas!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
