Community Manager - South Wales and The Three English Counties in Chepstow

Community Manager - South Wales and The Three English Counties in Chepstow

Chepstow Full-Time Home office (partial)
All The Top Bananas

At a Glance

  • Tasks: Engage with communities, empower volunteers, and drive fundraising efforts for lifesaving missions.
  • Company: Join the RNLI, a dedicated organisation focused on saving lives at sea.
  • Benefits: Competitive salary, flexible working, 26 days leave, and a strong pension scheme.
  • Other info: Dynamic role with travel across beautiful South Wales and The Three Counties.
  • Why this job: Make a real impact in your community while supporting a vital cause.
  • Qualifications: Experience in engaging supporters and leading volunteers is essential.

Salary: £35,853 - £42,181 (dependent on experience)

Vehicle: A vehicle will be made available to carry out your duties

Contract type: Permanent

Hours: Full-Time

Location description: Home-Based with regular travel across the region required. You must live within the area covered - South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire)

Interview date: First round: 24th-26th August. Second round: 3rd-4th Sept

Closing Date: 09-08-2026

Reference: 21764

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We are looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people-focused, making sure our volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

Some of the benefits:

  • Salary between £35,853 - £42,181 (dependent on experience)
  • Flexible working
  • 26 days annual leave plus Bank Holidays
  • Competitive pension scheme
  • Life assurance
  • Optional health and dental cashplan

Your role

As a Community Manager in South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire), you'll be at the heart of one of the most stunning coastal and inland areas in the UK, working within the incredible communities that make the RNLI so special. This is your chance to make a real impact by bringing people together and building strong connections that drive our lifesaving mission forward. You will be connected to the RNLI community in your area and the primary point of contact for all things engagement, including fundraising, retail and visitor experience.

You will be responsible for:

  • Being strongly connected to the RNLI community in your area, acting as the primary point of contact for all things engagement from fundraising and retail to visitor experience
  • Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing vital support for our cause
  • Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
  • Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
  • Identifying and developing new income streams and partnership opportunities within your community

About you

You'll be a natural communicator, a true people person who thrives on building relationships, energising teams, and making things happen. Strategic and adaptable, you're just as comfortable leading from the front as you are working behind the scenes to get results.

You'll be:

  • a confident and inspiring presence who is able to engage and empower a wide range of volunteers, branches, groups, individuals and businesses
  • strategic and flexible in your approach to achieving goals and tackling challenges
  • able to work as part of a high-performing team, but equally confident working independently, out and about in your area
  • passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

  • Proven significant experience of engaging supporters, volunteers and the general public
  • Exceptional written and verbal communication skills
  • People leadership experience, ideally in leading volunteers in a collaborative environment
  • Experience of seeking out and implementing new opportunities for improved performance
  • Experience of supporting and nurturing corporate or community partnerships

Wales is a bilingual country, with both Welsh and English used routinely. Whilst the ability to speak and write in Welsh is not an essential requirement for the role, an understanding of the importance of Welsh language and culture is essential.

Please note, this role requires a significant level of travel within the designated region of Wales, North West England, West Midlands and Isle of Man, but will also require occasional travel to other RNLI assets including our support centre in Poole and occasional overnight stays. This post requires a valid driving licence.

Safeguarding

The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out, dependent on the eligibility of the role.

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Community Manager - South Wales and The Three English Counties in Chepstow employer: All The Top Bananas

My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.

All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Manager - South Wales and The Three English Counties in Chepstow

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by All The Top Bananas.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like All The Top Bananas.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at All The Top Bananas.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at All The Top Bananas. Apply directly through us to stand out!

We think you need these skills to ace Community Manager - South Wales and The Three English Counties in Chepstow

Community Engagement
Fundraising
Volunteer Management
Relationship Building
Communication Skills
Strategic Thinking
Team Collaboration

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of All The Top Bananas. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Community Manager - South Wales and The Three English Counties, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at All The Top Bananas

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of All The Top Bananas. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!