At a Glance
- Tasks: Coordinate care delivery, manage rosters, and support care staff in a dynamic environment.
- Company: Join Chenai Holistic Home Care Agency, a trusted provider of person-centred care.
- Benefits: Enjoy competitive pay, generous leave, training support, and a company car.
- Other info: Be part of a supportive team that values care, respect, and teamwork.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: 2+ years in care coordination, strong IT skills, and NVQ/QCF Level 2+ in Health & Social Care.
The predicted salary is between 28000 - 30000 £ per year.
Location: South Woodham Ferrers, Chelmsford
Driving: Must have a full UK driving licence and able to travel locally
Pay: £28,000-£30,000 Annually
About Chenai Holistic Home Care Agency Ltd
Chenai Holistic Home Care Agency Ltd is a trusted and innovative domiciliary care provider dedicated to delivering high-quality, person-centred care. We empower our staff through continuous training, clear career progression, and a supportive, collaborative environment. Our commitment to excellence is reflected in our outstanding reputation, both with service users and in our regulatory compliance.
What We Offer
- 40 hours per week + generous on-call payments
- 28 days paid leave (including Bank Holiday)
- Work Mobile
- Work Laptop
- Excellent Pension Scheme
- Company Car Available (preferred own car)
- Training Provided Ongoing Training Support
About the Role
As our Complex Care Coordinator, you'll be the hub of daily care delivery, rostering visits, supporting care staff, liaising with health and social care professionals, and keeping real-time oversight of calls and records. This is a hands-on role where your attention to detail makes a real difference to people's lives.
What you'll be doing
- Building accurate roster and allocating visits in line with care plans, risk assessments, continuity and preferences
- Monitoring calls on Access and responding quickly to missed, late or short calls
- Coordinating same-day cover for sickness and emergencies and communicating changes clearly
- Checking daily care logs and medication records/MARs, escalating issues immediately
- Supporting quality and compliance through record checks, spot checks and staff supervision
- Liaising with GPs, District Nurses, pharmacies, social workers and Local Authority teams
- Escalating safeguarding concerns promptly and following local procedures
- Helping with assessments, care plan updates, reviews and settling-in checks for new packages
Working Pattern Options:
- Full time
- Office and community-based
- Includes participation in an on-call roster.
What we're looking for (essential)
- Experience coordinating domiciliary/home care (or a similar operational role) - Minimum 2 years experience.
- Confident IT skills (Microsoft 365 + Access rota system, e-rostering/e-call monitoring systems such as Access)
- Knowledge of CQC Fundamental Standards / relevant domiciliary care requirements
- Strong organisation, communication and time-management able to work under pressure
- NVQ/QCF Level 2+ in Health & Social Care
- Experience supervising staff, rota management and completing spot checks/supervisions
Why join Chenai Holistic Home Care Agency Ltd?
You'll be joining a supportive team built around our values of Care, Respect, Trust, Quality and Teamwork where doing the right thing for clients and colleagues matters every day.
Complex Care Coordinator in Chelmsford employer: All The Top Bananas
Chenai Holistic Home Care Agency Ltd is an exceptional employer located in South Woodham Ferrers, Chelmsford, offering a nurturing and collaborative work environment that prioritises employee growth through continuous training and clear career progression. With a strong commitment to high-quality, person-centred care, we provide generous benefits including a competitive salary, excellent pension scheme, and 28 days of paid leave, ensuring our staff feel valued and supported in making a meaningful impact in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Coordinator in Chelmsford
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at All The Top Bananas for the Complex Care Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Complex Care Coordinator in Chelmsford
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with All The Top Bananas, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at All The Top Bananas, and how you can make a difference!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at All The Top Bananas.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like All The Top Bananas appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how All The Top Bananas supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
