At a Glance
- Tasks: Lead a dynamic repairs team to deliver top-notch services and ensure customer satisfaction.
- Company: Respected housing provider in Cardiff with a focus on community and quality.
- Benefits: Hybrid working, generous holiday allowance, life assurance, and a strong pension contribution.
- Other info: Opportunity for career growth and professional development in a vibrant team.
- Why this job: Make a real difference in housing while developing your leadership skills in a supportive environment.
- Qualifications: Experience in managing repairs services and knowledge of health and safety regulations.
The predicted salary is between 50000 - 55000 £ per year.
A fantastic opportunity for a Repairs Manager has come available for a well-respected housing provider based in Cardiff! You will be based at their head office in Cardiff with hybrid working available.
As the Repairs Manager, if you have a strong track record of managing a DLO and building up and upskilling a team, I want to speak with you.
Benefits you'll receive as the Repairs Manager:
- Hybrid and flexible working
- 9.2% pension contribution
- 25 days AL + BH, raising with time in service to 27
- Life assurance
Repairs Manager duties:
- Lead on the delivery of a safe, high-performing and customer-focused multi-trade responsive repairs service, ensuring services align with organisational priorities and regulatory requirements.
- Hold overall accountability for repairs service performance, overseeing the use of KPIs, dashboards and data analytics to drive continuous improvement, inform decision-making and provide assurance to senior leadership.
- Manage the reactive repairs budget, ensuring effective financial control and value for money services.
- Lead the procurement, appointment and performance management of external contractors, ensuring contractual compliance, quality standards, and value for money outcomes for customers.
- Lead, manage and mentor the Repairs Team Operational Leads, setting clear direction and standards in line with industry best practice and ensuring robust training and development is in place.
To succeed as the Repairs Manager, you need:
- Significant experience within managing and delivering high quality repairs services
- Extensive knowledge of health and safety and other relevant legislation and regulations
- Knowledge of the WHQS (Welsh Housing Quality Standard), including HHSRS
- Experience managing a DLO
- Experience dealing with a customer contact centre
- Experience driving efficiencies and cost control
This role is offering a salary of £50,000-£55,000!
To register your interest, click apply now or call Kyle on 07451 262463.
Repairs Manager in Cardiff employer: All The Top Bananas
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