At a Glance
- Tasks: Lead training and service delivery in health, safety, and environmental expertise.
- Company: Join Astutis, a market leader in HSE training and consultancy.
- Benefits: Enjoy 25 days annual leave, hybrid working, and private healthcare.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
- Why this job: Shape the future of learning and make a real impact in a growing organisation.
- Qualifications: Extensive experience in health and safety leadership and NEBOSH-accredited environments.
The predicted salary is between 45000 - 55000 £ per year.
Location: Hybrid - Cardiff office 4 days per week
Salary: Competitive (DoE)
Contract Type: Permanent, Full-Time
What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources
Why Do We Want You
Astutis (part of Wilmington plc) are looking for a credible HSE expert who can bring both technical authority and commercial awareness to the role. You'll be someone who's confident influencing at a senior level, passionate about quality and innovation, and motivated by the opportunity to shape the future of learning and service delivery.
If you enjoy leading from the front, developing people and solutions, and making a tangible impact across a growing, ambitious organisation, we'd love to hear from you!
Job purpose, tasks and responsibilities
As our Head of Training and Service Delivery, you'll be Astusis' most senior authority on health, safety and environmental (HSE) expertise, qualifications and compliance. You'll lead Astusis' technical direction, ensuring all learning products, consultancy outputs and assessments meet the standards set by global awarding bodies, like NEBOSH, IOSH, ISEP and other accreditation bodies.
You'll be responsible for:
- Acting as the senior technical authority for NEBOSH, IOSH and IEMA programmes.
- Leading the quality assurance of all learning materials, including content, assessments, marking schemes, tutor guidance and digital resources.
- Building and maintaining strong relationships with key awarding bodies and regulators, including NEBOSH, IOSH, IEMA and BOHS.
- Driving Astutis' response to regulatory and industry developments (e.g. HSE updates, ISO 45001 changes, emerging best practice).
- Ensuring all assessment, examination and internal quality processes meet accreditation standards and are fully audit-ready.
- Providing expert leadership to technical, consultancy and quality teams, supporting capability development and high performance.
- Supporting product innovation, including the development of new courses, CPD modules and blended or digital-first learning solutions.
- Representing Astutis at industry forums, professional networks, panels and qualification review boards.
- Overseeing the delivery of bespoke and high-value client projects, including project management and stakeholder engagement.
- Acting as the escalation point for complex technical queries, disputes and client challenges.
- Supporting internal and external audits (e.g. NEBOSH, ISO 9001, ISO 45001), ensuring compliance and continuous improvement.
- Monitoring industry trends, legislation and emerging risks to maintain Astutis' position as a market leader.
- Acting as a mentor and trusted advisor to colleagues across the business, including tutors, assessors and account managers.
- Driving commercial performance through effective resource planning, technical efficiency and quality-led cost management.
- Contributing to budgeting and supporting the achievement of strategic business objectives.
- Providing training delivery support where required to ensure continuity of service.
What's the Best Thing About This Role
You'll be shaping the technical direction of a leading HSE provider - setting standards, influencing industry practice and driving innovation across training and consultancy. It's a varied, high-impact role where your expertise will be visible, valued and genuinely make a difference.
What's the Most Challenging Thing About This Role
You'll be the go-to expert, balancing technical excellence with commercial and operational demands. From audits and accreditations to complex client challenges, it's a fast-paced, high-accountability role that requires strong judgement and resilience.
Essential and desirable capabilities
To be successful in this role, you must have:
- Commerciality with a focus on client solutions enablement.
- Extensive experience in health and safety leadership roles, ideally within NEBOSH-accredited training centres or consultancy environments.
- In-depth technical understanding of NEBOSH Diploma syllabi, marking criteria, assessment methodologies and examiner expectations.
- Strong working knowledge of IOSH, ISEP, BOHS and other awarding-body frameworks.
- Deep understanding of global HSE legislation, risk management principles, accident investigation, control strategies and safety management systems.
- Experience managing technical, consultancy or quality teams in a regulated training or HSE organisation.
- Proven experience delivering or overseeing high-stakes assessments, quality assurance and accredited programmes.
- Exceptional ability to interpret standards (e.g., ISO 45001, ISO 9001) and apply them across training and consultancy outputs.
- Chartered status (CMIOSH, CEnv, FIIRSM, etc.).
To be successful in this role, it would be great if you have:
- Experience serving as a NEBOSH examiner, IOSH reviewer or EQA auditor.
- Experience leading digital transformation in HSE learning or assessment environments.
- Experience engaging with senior clients across high-risk industries (construction, oil & gas, manufacturing, transport).
We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.
About us
Astutis is a market leader in workplace health, safety, and environmental training, helping organisations create safer, healthier work environments. As part of Wilmington plc, we are committed to delivering high-quality courses and outstanding customer service.
Join us and do Work That Means Something
At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.
Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Head of Training and Service Delivery in Cardiff employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Training and Service Delivery in Cardiff
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
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Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like All The Top Bananas just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
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We think you need these skills to ace Head of Training and Service Delivery in Cardiff
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Head of Training and Service Delivery role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At All The Top Bananas, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at All The Top Bananas
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at All The Top Bananas, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
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At All The Top Bananas, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
