At a Glance
- Tasks: Deliver exceptional customer service and support the sales process in a dynamic environment.
- Company: Join a well-established organisation that values diversity and inclusion.
- Benefits: Earn £12.95 per hour with flexible working hours and skill development opportunities.
- Other info: Enjoy a friendly working environment with opportunities for growth.
- Why this job: Perfect for those passionate about customer service and looking for a supportive team.
- Qualifications: Experience in customer service or sales support, with strong communication skills.
The predicted salary is between 26900 - 26900 £ per year.
We are seeking a dedicated Customer Service & Sales Support Advisor to join our clients team in Caldicot, Monmouthshire on a permanent basis.
This role involves delivering exceptional customer service while supporting the sales process through accurate order processing, responding to customer inquiries, and maintaining detailed records using Microsoft Excel.
The ideal candidate will be organised, proactive, and comfortable working in a dynamic environment where precision and customer satisfaction are paramount.
You will be responsible for inputting sales orders, providing product support and information, and assisting with administrative tasks to ensure seamless daily operations.
A strong background in customer and sales support roles with experience in ERP systems like Oracle is essential, along with excellent communication skills and a positive attitude.
Previous experience in a customer service or sales support role.
Proficiency in Microsoft Excel and other Office tools.
Experience with ERP systems such as Oracle or similar.
Excellent verbal and written communication skills.
Strong organisational and multitasking abilities with attention to detail.
Ability to work both independently and collaboratively in a team environment.
This role presents a fantastic opportunity for candidates seeking a balanced, part-time position with a supportive team and a friendly working environment.
The successful applicant will benefit from a competitive hourly rate of £12.95, flexible working hours from Monday to Friday, and the chance to develop their skills within a well-established organization that values diversity and inclusion.
If you are passionate about delivering excellent customer service and thrive in a busy office setting, we encourage you to apply today and take the next step in your career.
TPBN1_UKTJ
Sales and Customer Service Advisor in Caldicot employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Sales and Customer Service Advisor in Caldicot
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like All The Top Bananas and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at All The Top Bananas and let us see your personality shine through!
We think you need these skills to ace Sales and Customer Service Advisor in Caldicot
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and All The Top Bananas.
Get Familiar with Our Brand:Before applying, take some time to learn about All The Top Bananas and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress All The Top Bananas.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which All The Top Bananas will surely appreciate.
