At a Glance
- Tasks: Manage customer payments and reduce outstanding debts in a fast-paced environment.
- Company: Join phs Group, a leading provider of Hygiene Services with a supportive team culture.
- Benefits: Enjoy a competitive salary, no weekend work, and fantastic employee discounts.
- Other info: Training opportunities and excellent career growth await you!
- Why this job: Be part of a valued team and develop your career in Credit Management.
- Qualifications: Experience in credit control or strong communication skills preferred.
The predicted salary is between 25132 - 25132 £ per year.
A vital role in Credit Control just for you!
Good salary, great team and excellent benefits. Great hours Monday to Friday, no evening or weekend work. Full Time, permanent position, office-based.
Credit Controllers! Are you looking for a secure role? Are you local to Caerphilly? Want to feel part of a valued team? Come and join our friendly, supportive team here at phs Group.
If you're looking for a career with an established, market leading company we want to hear from you. We have a fabulous team culture here and are looking for the right person to join us, which we hope is you. You will be valued here, and our experienced, supportive team will be there beside you if you need guidance. It's a busy role so you'll need to be organised and enjoy working in a fast-paced business. Experience is preferred, but equally if you've the right positive attitude and skills you will be supported here if you're new to credit control.
You will work on different campaigns, with scripts and a call structure to guide you, and your day is diverse and varied.
Are you polite, professional, and respectful when contacting customers? Do you have experience in Credit Management / contact centre experience? Are you comfortable with contacting customers regarding outstanding or overdue payments? You are just the kind of person we're looking for!
Your role as Credit Controller at phs Group will involve:
- Calls to facilitate payment of near-due payments and outstanding arrears
- Calls are via our predictive dialler on different campaigns
- Collecting aged debt, and taking steps to proactively reduce debt in its early stages
- Responding to calls in a timely and professional manner
The ideal candidate for a Credit Controller:
- Good experience with credit control or office-based cash collection is preferred
- Experience using Microsoft packages such as Excel, Word and Outlook
- Excellent verbal and written communication skills
- Strong negotiation skills, assertive and respectful
- The ability to effectively prioritise in a busy environment
This is predominantly a Credit Control role so requires that special someone who is always professional, polite, respectful, and confident.
In return for your commitment and expertise:
- A competitive salary of £25,132.64 per annum
- No weekend or evening working great hours Monday to Friday (36.25 hours a week)
- You'll be in Head Office with excellent opportunities to develop your career here
- Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training
- Apprenticeship opportunities on completion of the probationary period
- 23 days holiday, increasing with length of service, plus bank holidays (31 days in total)
- Buy / Sell holiday scheme
- Amazing employee discounts with major supermarkets and retailers with phsPerks.com
- Free Parking onsite so no parking costs
- A Digital GP for you and your family
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
If you're looking for a career in Credit Management with a successful company, and have excellent communication skills, we want to speak with you! Apply now.
About phs: phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 63 years of business.
Credit Controller in Caerphilly employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Caerphilly
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like All The Top Bananas. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Caerphilly
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to All The Top Bananas.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on All The Top Bananas's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with All The Top Bananas.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at All The Top Bananas will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former All The Top Bananas employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.