At a Glance
- Tasks: Support engineers and customers by managing service enquiries and coordinating parts.
- Company: Join a growing engineering business with a focus on construction machinery.
- Benefits: Competitive salary, training opportunities, free parking, and company benefits.
- Other info: Exciting opportunity for long-term growth in a dynamic industry.
- Why this job: Be part of a supportive team and develop your career in a stable environment.
- Qualifications: Experience in service administration or parts coordination within engineering or machinery.
The predicted salary is between 32000 - 34000 £ per year.
£32,000 - £34,000 + Training + Progression + Free Parking + Company Benefits
Bury St Edmunds
Are you an experienced Service Administrator, Parts Administrator or Service Coordinator looking to join a growing engineering business where you'll play a key role supporting engineers, customers and the aftersales operation? Do you want to join a well-established machinery company offering long-term stability, ongoing training and the opportunity to develop your career within a busy and supportive service department?
This expanding machinery solutions business specialises in supplying, servicing and supporting construction equipment across the UK. Due to continued growth, they are looking to recruit a Service & Parts Administrator to support their Aftersales team, ensuring engineers, customers and internal departments receive first-class service and administrative support.
In this varied role, you'll be the first point of contact for service enquiries, processing service jobs, ordering parts, supporting engineers with labour and timesheet administration, coordinating transport, monitoring work in progress and assisting with warranty claims. You'll work closely with Service Controllers, Engineers, Parts, Sales and Finance to ensure the smooth day-to-day running of the depot.
This role would suit someone with service administration or parts experience within construction plant, machinery, agricultural, automotive, commercial vehicles or another engineering environment, looking for a long-term opportunity with a growing business.
The Role:
- Provide first-line support for service and parts enquiries via phone and email
- Create and maintain service job records and process engineer paperwork
- Order parts, coordinate deliveries and arrange transport
- Support engineers with timesheets, labour entries and service documentation
- Monitor work in progress, parts allocation and job completion
- Assist with warranty claims, service contracts and customer follow-up
- Support stock administration, machine documentation and demonstration fleet scheduling
The Person:
- Experience within a Service Administrator, Parts Administrator or Service Coordinator role
- Engineering, construction plant, machinery, agricultural, automotive or commercial vehicle background
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications and skill set.
Service Controller (Construction Machinery) in Bury St Edmunds employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Service Controller (Construction Machinery) in Bury St Edmunds
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like All The Top Bananas, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Service Controller (Construction Machinery) at All The Top Bananas.
We think you need these skills to ace Service Controller (Construction Machinery) in Bury St Edmunds
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
