Service Improvement Manager in Bromley

Service Improvement Manager in Bromley

Bromley Full-Time 55597 - 55597 £ / year (est.) No working from home possible
All The Top Bananas

At a Glance

  • Tasks: Lead service improvements in social care and enhance quality across multiple locations.
  • Company: Join Leonard Cheshire, a values-driven organisation making a real difference.
  • Benefits: Enjoy 33 days holiday, competitive pension, private health insurance, and flexible benefits.
  • Other info: Regular travel required; be part of a supportive and innovative team.
  • Why this job: Make a meaningful impact on the lives of disabled people every day.
  • Qualifications: Senior leadership experience in social care and proven service improvement skills.

The predicted salary is between 55597 - 55597 £ per year.

Location: Ideally based in the South East/South West England e.g. Bromley, Romsey, Banbury, Cheltenham, Bristol - regular travel to our services in these locations will be required.

Salary: £55,597 per annum + Benefits

Make a Lasting Difference in Social Care

At Leonard Cheshire, we believe in creating a society where every individual can live, learn and work as independently as they choose. Leading improvement initiatives across a portfolio of social care services in this role, you’ll contribute to enhancing the quality, performance and sustainability of our services across England and Wales. Covering South East/South West England however, travel may also include other regions across England dependent on the need within our Services.

Key Responsibilities

  • Support and develop Service Managers to improve performance and quality.
  • Lead service improvement and turnaround initiatives.
  • Deliver quality, compliance, financial and safety objectives.
  • Drive efficiencies and best practice to improve outcomes.
  • Support budget delivery, reduce agency costs and strengthen workforce stability.
  • Provide leadership that promotes accountability and continuous improvement.
  • Lead or support safeguarding and regulatory improvement actions.
  • Embed the principles of 'Right Care, Right Support, Right Culture.'
  • Build strong relationships with commissioners, regulators and key stakeholders.

About You

With a proven track record of delivering service improvements and operational excellence within budget and across multiple sites, you'll have a strong understanding of social care regulations and policy, excellent stakeholder management, leadership, coaching and mentoring abilities.

Essential Requirements

  • Significant senior leadership experience in social care.
  • Relevant professional and/or management qualification.
  • Proven experience delivering service improvement and turnaround programmes.
  • Proficient in Microsoft Office and other IT systems.
  • Passion for improving outcomes for disabled people.
  • Regular UK travel/ overnight stays are required to support services on-site.

Desirable Requirements

  • Qualification in Social Care Management.
  • Strong professional network within the social care sector.

Why Join Leonard Cheshire?

This is an opportunity to make a meaningful impact on the lives of disabled people every day and be part of a values-driven organisation committed to inclusion, innovation and continuous improvement.

  • We offer 33 days holiday per annum (25 + 8 bank holidays) increasing 1 day per year to a maximum of 38 days.
  • Competitive pension scheme, life assurance and income protection.
  • Private health insurance or Cash Health Plan.
  • Enhanced family-friendly leave and pay.
  • Learning and development opportunities, including apprenticeships and qualifications.
  • Health and wellbeing support, including an Employee Assistance Programme.
  • Flexible benefits, including buy/sell holiday and Cycle to Work scheme.
  • Free Blue Light Card and employee discounts.
  • Financial wellbeing tools, including early access to earned pay.
  • Long service awards and travel support options.

Our values at Leonard Cheshire: Positive - warm and empathetic, we always look to progress and improve. Proud - strong-willed and spirited, we are firm in our beliefs. Pioneering - confident and imaginative, we are creative change makers.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible your requirements for reasonable adjustments.

Apply today and help shape the future of social care at Leonard Cheshire.

Service Improvement Manager in Bromley employer: All The Top Bananas

My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.

All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Improvement Manager in Bromley

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like All The Top Bananas, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Improvement Manager in Bromley

Service Improvement
Operational Excellence
Stakeholder Management
Leadership
Coaching
Mentoring
Social Care Regulations

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at All The Top Bananas

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.