At a Glance
- Tasks: Provide person-centred support to help refugees resettle and build independent lives.
- Company: ACH, a social enterprise empowering refugees and migrants in the UK.
- Benefits: Salary of £28,271, 25 days leave, flexible working, and training opportunities.
- Other info: Join a diverse team committed to challenging inequality and creating change.
- Why this job: Make a real difference by supporting individuals to overcome barriers and achieve their goals.
- Qualifications: Experience in providing culturally sensitive support and managing complex needs.
The predicted salary is between 28271 - 28271 £ per year.
Who We Are
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
Why We Do What We Do
Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2025, we helped house over 1,500 individuals and provided support to over 600 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
We are now looking for a Support and Integration Officer to join us on a full-time, permanent basis, working Monday to Friday, 9am to 5pm.
Our Commitment to You
- Salary of £28,271 per annum
- 25 days annual leave, plus bank holidays
- Pension
- Flexible working
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!
This is a meaningful opportunity for a compassionate support professional with experience providing culturally sensitive advice and working with people who have complex needs to join our purpose-driven organisation. You'll have the chance to help refugees rebuild their lives with confidence, supporting them to overcome barriers, access vital services and move towards lasting independence. What's more, you'll join a team that is actively challenging inequality and creating real change, while benefiting from flexible working, training and development opportunities and a culture that recognises and supports its people.
So, if you're ready to use your skills to help people feel at home, regain control and build brighter futures, read on and apply today.
The Role
As a Support and Integration Officer, you will provide person-centred support, advice and guidance that enables refugees to successfully resettle and build independent lives. Working with a dedicated caseload, you will carry out assessments and develop tailored support plans, providing practical and culturally sensitive support across areas including housing, finance, education, employment, health and immigration.
You will also help individuals develop essential life skills, access services and opportunities, and progress towards independent accommodation. Additionally, you will:
- Carry out pre-tenancy assessments for new referrals
- Review and update person-centred support plans
- Signpost tenants to external agencies and referral partners
- Organise house meetings and community trips
- Prepare move-on plans and support access to independent accommodation
About You
To be considered as a Support and Integration Officer, you will need:
- Experience providing advice and guidance, advocacy and culturally sensitive support
- Experience and knowledge of working with people with complex/multiple support needs
- The ability to maintain accurate records and manage a caseload
- An understanding of the importance of safeguarding, in relation to working with vulnerable adults
- Strong organisational and planning skills
- Strong verbal and written communication skills
- A full, valid driving licence and access to your own vehicle
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 18th August 2026. We are actively interviewing, and we may close this advert at any time. Please apply ASAP to avoid disappointment.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're looking for a rewarding role as a Support and Integration Officer, please apply via the button shown.
Support and Integration Officer in Bristol employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Support and Integration Officer in Bristol
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
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We think you need these skills to ace Support and Integration Officer in Bristol
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
