At a Glance
- Tasks: Lead the Digital Lab team to develop innovative digital solutions and partnerships.
- Company: Join National Highways, enhancing travel experiences across England's motorways.
- Benefits: Hybrid work model, competitive salary, and a commitment to diversity.
- Other info: Opportunity for career growth in a dynamic and collaborative environment.
- Why this job: Shape the future of digital services and make a real impact on customer journeys.
- Qualifications: Strong stakeholder management, product leadership, and strategic thinking skills required.
The predicted salary is between 60000 - 80000 £ per year.
As part of the development of our Digital Services function, we are recruiting to strengthen our internal digital capability. These roles are central to building sustainable in-house expertise that supports the design, development, and delivery of digital solutions across the transport network.
A key focus of this campaign is creating new opportunities. As a result, we are recruiting a Principal Lab Manager to play a leading role in shaping the future of digital services across National Highways.
Our Digital Lab develops and manages innovative data products and services in-house, while building strategic external partnerships that increase adoption of our digital assets to improve customer journeys and support the efficient operation of the Strategic Road Network.
As Principal Lab Manager, you will:
- Lead the development of high-value B2B partnerships with external organisations, including wayfinding providers and data aggregators such as Google, Waze, HERE, INRIX and TomTom.
- Work closely with Digital Services teams and senior stakeholders to define and deliver strategies that maximise adoption and unlock value from our £69 billion data assets.
- Ensure products and services are commercially sustainable, technically robust, and designed around user needs and experience.
- Lead the Digital Lab team in shaping, scoping, and delivering connected services that support RIS strategy goals and business plan priorities.
- Develop and manage senior strategic partnerships across the mobility ecosystem, including road authorities, automotive organisations, and data aggregators.
- Drive cross-directorate collaboration with product, data, and digital teams to maintain high-performing connected services.
- Own the strategic promotion and positioning of the Digital Lab, representing National Highways externally at industry forums and internally through leadership events and workshops.
- Provide effective operational leadership of the team, ensuring compliance with governance frameworks including budget management, forecasting, business planning, delivery controls, risk management, audit, communications, and people policies.
About you:
- Strong stakeholder management and influencing capability, with proven experience building trusted relationships with senior and executive stakeholders.
- Deep product leadership experience, with the ability to define, communicate, and evolve product and service vision and roadmaps.
- Strategic thinker with strong analytical capability, able to translate organisational goals and complex information into clear strategy.
- Strong governance and assurance experience, with a track record of managing complex dependencies.
- Commercially and financially experienced, with a proven ability to manage budgets, supplier relationships, and procurement activity.
About us:
Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.
The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner.
We are committed to creating a diverse environment and welcome applicants from all backgrounds.
Principal Lab Manager in Bristol employer: All The Top Bananas
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We think you need these skills to ace Principal Lab Manager in Bristol
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