At a Glance
- Tasks: Monitor and troubleshoot AI infrastructure, ensuring customer services run smoothly.
- Company: Join a leading UK AI Hyperscaler shaping the future of technology.
- Benefits: Competitive salary up to £35k, remote work, and dynamic team environment.
- Other info: Fully remote role for now, with excellent career growth opportunities.
- Why this job: Be part of a cutting-edge AI infrastructure team with real-world impact.
- Qualifications: Experience in NOC or data-centre operations; Linux knowledge is a must.
The predicted salary is between 31500 - 38500 £ per year.
An exciting opportunity to join a UK based AI Hyperscaler who are building and operating AI infrastructure and data centres across the country as part of the UK's growing sovereign AI capability.
The NOC Engineer will join the Operations Centre on a 24x7 basis and will act as the first point of technical response for infrastructure alerts, incidents and service requests, keeping customer-facing AI services stable and well supported.
Role responsibilities:
- Monitoring network, power, environmental, server and GPU alarms, responding within SLA
- Performing initial troubleshooting and incident triage
- Owning tickets through to resolution with accurate documentation
- Escalating clearly to engineering, field operations or vendors when required
- Coordinating site access, dispatch requests and maintenance windows with field engineering/Smart Hands providers
- Managing shift handovers and keeping knowledge articles current
Required experience:
- Experience in a NOC, data-centre operations, infrastructure support, managed services or technical operations environment
- Comfortable working independently on a 24x7 shift pattern
- Linux systems administration knowledge is essential
- Experience using an ITSM / ticketing tool
- Data-centre or AI / GPU infrastructure exposure is advantageous
The NOC Engineer position is fully remote for the remainder of this year but candidates will need to be based roughly within a 30 mile radius of Bristol or Newport. This will be a shift based role covering a 24/7 operation. Candidates are needed to start within the next six weeks so please apply for immediate consideration. All candidates require full rights to work in the UK without needing sponsorship.
Junior NOC Engineer in Bristol employer: All The Top Bananas
Join a forward-thinking AI Hyperscaler that prioritises innovation and employee development in the heart of Bristol/Newport. With a strong focus on work-life balance, our 24x7 operations team enjoys a supportive culture, competitive salary, and opportunities for professional growth in the rapidly evolving field of AI infrastructure. Embrace the chance to be part of a pioneering company that values your contributions and fosters a collaborative environment.
