At a Glance
- Tasks: Install and troubleshoot TV metering equipment while providing friendly support.
- Company: Join a global media tech company with a focus on innovation.
- Benefits: Enjoy a permanent role with flexible hours and career development opportunities.
- Other info: Be part of an inclusive team that values diversity and wellbeing.
- Why this job: Make a real-world impact by supporting UK TV audience measurement.
- Qualifications: Practical knowledge of A/V systems and strong troubleshooting skills required.
The predicted salary is between 31500 - 38500 £ per year.
Whats in it for you?
- Permanent, full-time role with a global media technology company
- Varied, hands-on work - no two homes or technical setups are the same
- Independence and flexibility - manage your own daily schedule and appointments
- Training and career development to help you build your technical expertise
- A role with real-world impact, supporting the data behind UK TV audience measurement
- Field-based work across your designated region, with regular travel
- Join an inclusive, supportive team that values wellbeing, diversity and different ways of working
About the role
At Fifty5Blue, we help BARB (Broadcasting Audience Research Board) measure what people across the UK are watching on TV. Were looking for a hands-on, tech-savvy Field Technician who enjoys solving problems, meeting people and working independently.
Youll visit panel members in their homes to install, maintain and troubleshoot TV metering equipment and software. Youll work across TVs, routers, streaming devices and home entertainment systems, while providing friendly support and making technical information easy to understand.
What youll be doing
- Installing, configuring, maintaining and removing TV metering equipment and software
- Troubleshooting A/V, broadband, Wi-Fi, networking and software issues
- Working with HDMI, SCART, RGB and Composite connections
- Supporting Windows, macOS, iOS and Android devices
- Planning your own appointments, travel and daily workload
- Maintaining accurate records of visits, mileage, equipment and technical activity
- Managing equipment and stock responsibly
- Keeping your company vehicle organised and ready for the road
- Building positive relationships with panel members through clear, patient and professional communication
What youll bring
- Practical knowledge of A/V systems, home entertainment, routers, Wi-Fi and connected devices
- Strong troubleshooting skills and a practical, can-do approach
- Excellent organisation and the ability to work independently
- Great communication and customer service skills
- A reliable, professional and detail-focused approach
- A full UK driving licence and flexibility to travel regularly
Location: Bristol / UK | Contract: Permanent | Department: Operations
Fifty5Blue welcomes applications from everyone with the legal right to work permanently in the UK. Were committed to an inclusive culture where everyone can thrive.
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