Operations Manager in Bridgwater

Location: Bridgwater, Somerset, UK

Basis: Full Time, Project Office Based/Hybrid - Off M5 J23

Reporting to: Project Director / Senior Project Leadership team

Competitive Salary - Career Progression

This role offers clear progression to Project Director for the right candidate, providing an excellent opportunity to develop within a high-profile major project environment.

We are seeking an experienced Electronic Security Systems or Electrical Installation biased Operations Manager to lead the operational delivery of electronic security systems on a large-scale major critical infrastructure project based in Bridgwater, Somerset.

The successful candidate will have extensive experience in the operational management of complex, high-value infrastructure or construction programmes, with a strong track record of leading multi-disciplined delivery teams, managing various stakeholders internal & external, and ensuring key programme deliverables and milestones are achieved. Experience working under NEC3 Option C contracts is essential, together with strong commercial awareness and the ability to report financial performance internally and with external stakeholders when needed.

A background in Electrical Installation or Electronic Security systems would be preferred, with a sound understanding of the practical and technical aspects of electronic security & IP Network system delivery in a large-scale major project environment.

Key Responsibilities

• Lead the day-to-day operational management of electronic security systems delivery on a major critical infrastructure project.
• Manage and coordinate a multi-skilled delivery team of 20+ personnel, including engineers, supervisors, commercial & commissioning teams and specialist subcontractors where required.
• Ensure delivery is achieved in accordance with programme milestones, contractual obligations, and agreed KPIs.
• Track, monitor, and report on key programme deliverables and operational performance.
• Work effectively within an NEC3 Option C Target Contract with activity schedule environment, supporting contract compliance and operational delivery requirements.
• Provide input into robust commercial and financial reporting internally and externally, with clear visibility of cost performance, forecast position, and risks.
• Build and maintain strong working relationships with clients, contractors, and wider project stakeholders.
• Actively input into design management and targets, with all stakeholders.
• Ensure all activities are undertaken in accordance with relevant Health & Safety legislation, company procedures, and site-specific requirements.
• Drive quality, safety, and operational standards across all areas of delivery & commissioning.
• Proactively manage resources, delivery risks, and operational issues to maintain performance and programme certainty.
• Support the ongoing development and performance management of the delivery team.
• Take ownership for the management of the Project Office and security constraints of the facility.

Essential Experience and Skills

• Extensive experience in the operational delivery of large-scale major critical infrastructure projects, or MEP Projects.
• Strong background in managing the operational elements of complex installation and commissioning programmes.
• Essential experience working with NEC3 Option C contracts.
• Proven ability to manage clients and key stakeholders in a demanding project environment.
• Strong commercial acumen, including experience of financial reporting, forecasting, procurement and cost control.
• Experience tracking key programme deliverables and KPI performance.
• Good knowledge of relevant Health & Safety legislation and its practical application in a major project environment.
• Demonstrable experience in the daily management of a multi-skilled team of 20+ individuals.
• Self-starter with the ability to work proactively, taking ownership of tasks, and be able to drive performance throughout the Project Team.

Preferred Background

• A background in electrical installation or electronic security systems & IP Networks would be strongly preferred.
• Practical knowledge of security systems delivery, integration, and installation methodologies would be advantageous.
• Experience working in highly regulated, safety-critical, or complex construction environments would be beneficial.

Personal Attributes

• Strong leadership and team management capability.
• Commercially aware and operationally focused.
• Confident communicator with the ability to engage effectively at all levels.
• Organised, disciplined, and able to perform under pressure.
• Proactive, solutions-focused, and capable of operating with minimal supervision.

Benefits

• Company Car (Grade 4 BMW 330e or iX3 Size) Plenty of EV Options & EV Chargers at all CHUBB offices
• Annual Bonus 10% (subject to KPIs being met)
• Private Health Care (Option to include Family cover at additional cost)
• Retail Purchase Discount Scheme
• Option to Purchase additional Holidays up to 6 days per year
• CPD & Internal Options for Professional Development
• CHUBB Sponsorship for Degree Level Apprenticeship if wanted access to a private online GP 24/7, which everyone in CHUBB has access to