Location:
Brentwood, Essex Rate: £25.00 per hour Hours: 37 hours per week Contract: 14 September 2026 31 March 2027 IR35: Inside IR35 Working Pattern: 34 days per week office based, with 12 days home working Interview: Wednesday 9 September, 3:00pm5:00pm
### The Role
We are recruiting for an experienced Leasehold Officer to join a busy Housing Services team in Brentwood.
This is a hands-on leasehold management role requiring a good working knowledge of Section 20 consultation and residential leases . You will manage a varied caseload covering service charges, major works, leasehold enquiries, arrears and other leasehold matters.
The Council's full job description confirms responsibility for leaseholder service charges, major works, shared ownership, Right to Buy and other leasehold income, including preparation of annual estimated and actual service charge accounts.
### Key Responsibilities
Undertake Section 20 consultation , issuing notices and supporting information within legislative timescales
Read and interpret leases and deal with applications requiring permission under the lease
Liaise with repairs teams regarding major works projects
Prepare and administer estimated and actual leaseholder service charges
Monitor service charge and shared ownership accounts
Support the recovery of service charge and major works arrears
Negotiate repayment arrangements and refer appropriate cases for legal recovery
Deal with leaseholder enquiries and maintain accurate case records
Process Right to Buy applications and liaise with legal services
Maintain accounting and control records and produce income collection reports
Liaise with leaseholders, colleagues and external organisations
The full JD specifically includes Section 20 consultation, major works, lease permissions, Right to Buy and arrears recovery.
### About You
You should have:
Previous experience working in Leasehold Services Good working knowledge of Section 20 Ability to read and understand residential leases Understanding of lease extensions Strong customer service and case-management skills Good IT skills, including Microsoft Office Full UK driving licence Experience of service charge arrears recovery, major works arrears and preparing actual and estimated service charges would be particularly desirable. £25\.00 per hour \| 37 hours \| 6\-month contract \| Hybrid working Please apply with an up-to-date CV clearly demonstrating your leasehold management and Section 20 experience .
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